good hotel for reasonable money and with perfect location; decent rooms and great view of church; polite and helpfull staff; if you do not want to spend money for hotel consider this place, not the best but good value for money

I traveled to Budapest by myself for the first time in November 2011. I was spending four days by myself and wanted to stay some place safe and affordable. I am 26 but was worried about doing the hostel thing by myself in a city I had never been in. However, I still wanted the hostel price. Enter: Burg Hotel.

When I first checked out the hotel online I could only imagine that for the price it would be very small, but after reading several reviews on tripadvisor I was sold. All the rooms have a view of the beautiful Matthias Church and it is located in the safe and antique neighborhood of castle hill. They also have a free breakfast - what more could I ask for.

I arranged transportation from the airport to my the hotel via email. The response was timely (same day) and when I got off the plane in Budapest, there was my driver waiting for me.

The room was clean and the bathroom was large and brand new. I had two double beds which was more then enough for myself and a small flat screen TV, not to mention an amazing view of the church.

The good: The blue buses pick up right outside the hotel (you can buy bus tickets there although they are a little more expensive, or not at all, honestly, I don't think anyone cares or checks, but better to be on the safe side, right?). The buses take you directly over the bridge to the pest side. You can also walk toward the castle and take the steps down and walk along the bridge yourself. I did this most days and it took maybe 20 minutes - 30 if I was snapping photos every 2 seconds. There is a lot to see on the Buda side esp. in the castle hill area, but you can really do it in a day. It is quiet at night and it makes it easy to relax after a long day of walking around the city. One block down the road is a small market which was perfect for water bottles and food before heading out for the day. I also bought some beers at night to relax with. The breakfast in the morning is served in a room on the second floor with an even more amazing view of the church. The breakfast is simple but has everything you could want - it's fresh - endless coffee/espresso and, its free! It is literally steps away from the Fisherman's Bastion which has amazing views all during the day.

Be aware: To get a real vibe of Budapest you must go to the Pest side. Bars, shops, restaurants, parliament, opera house, city park, heroes square - all of these amazing sights are on the Pest side. If you are looking for nightlife - then you must head to the Jewish quarter, also on the Pest side. I was worried about staying on the Buda side for this reason. But honestly, it is so easy to get over to the other side with the Bus and on foot that it wasn't even an issue. As I said before. It was great to come back to a quiet area.

The concierge at the Burg was very helpful. Everyday I had about 10 questions that he always helped me with. The concierge also book my transportation back to the airport as soon as I arrived so I didn't have to worry. If you stay out late (my average time back to the hotel room was about 4:00 AM) they lock the doors, so you have to knock to get in. That didn't bother me at all and I like the fact that they don't keep the doors open that late.

Otherwise, room was clean, bed was comfy & it has an unforgettable location. You really cannot go wrong for the price. If you are debating between staying in Pest or here, just remember that for the price plus maybe 1 dollar for the bus, you can get to Pest in 10 minutes.

Enjoy - feel free to message me with any questions!

If you are looking for a reasonable place to stay and good value for money, DO NOT choose Burg Hotel. Location is the only positive thing about this hotel, with many other hotels in the same location offering much nicer facilities and infinitely better service for the same or better price.

Burg Hotel is a dilapidated hotel offering atrocious customer service. We booked a room at Burg hotel 6 weeks prior to travelling and upon our arrival were informed that due to a problem with the information forwarded by laterooms.com the manager had increased the daily price of our room. The hotel had chosen not to contact us directly, but instead merely raised the prices and then blamed us for not contacting the hotel directly, despite the fact that we had recieved email confirmation of reservation and price. The receptionists refusal to consider our email confirmation was followed by a repeated insistance that we were in fact lucky that a room was even available for us (despite out confirmed reservation and a half empty hotel). We were then told to take the matter up with the manager if and when he stopped by the next day. Though the receptionist refused to tell us when the manager was available, he was very happy to triumphantly inform us the next day that we needed to pay higher rates as we had not sat in the reception all day in wait. Given the opportunity to enjoy another night in a outdated and hideously overpriced apricot coloured hotel, while having to tolerate the worst customer service imaginable, we not so surprisingly chose to change hotels, though we did notice that the online prices we initially booked the hotel on were still available online.

If you are looking for good value for money Burg Hotel is not the place for you..

I confirm that the reviews about noises from the bus is true and the biggest advantages of staying in Burg are the staff that speak very fluent English and helped us a lot in planning our visit and the strategic location that allows us to enjoy the city's panoramic view at night.

iInitially they gave us a room just above the bus stop, but we finally decide to move to one facing the inner courtyard. In the end we enjoyed both the location and the quiteness and we couldn't complain about anything.

The restaurant called Gong is located in the vicinity of the hotel- one of the few where you can eat for a reasonable price on the Buda side. The owner is very welcoming and the cuisine is excellent. If you ask about it to the receptionist of the hotel, they will help you to book a table.