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Mercure Budapest Metropol – reviews, photos

4.0 of 5
Rakoczi Utca 58, Budapest 1074, Hungary
Hotel amenities
Mercure Budapest Metropol
Mercure Budapest Metropol
Mercure Budapest Metropol
Mercure Budapest Metropol
Mercure Budapest Metropol
Mercure Budapest Metropol
Ranked #119 of 333 hotels in Budapest
3.5 of 5 stars 239 Reviews
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239 reviews from our community

    Trip type
Traveller rating
    38
    99
    73
    20
    9
Date Rating
Prague
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Great value for the monay”
4 of 5 stars Reviewed 7 February 2012
2
people found this review helpful

The hotel is located in waliking distance do the city centrum with a busy road in front so sometimes it could be bit noisy but nothing to worry about. The staff is OK the building is a bit older and parking is in garage which is not conected to hotel and it is 100meters from the hotel. Overall it is in good relation money vs value.

  • Stayed February 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Sremcica13 about Mercure Budapest Metropol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria blaskovics, General Manager at Mercure Budapest Metropol, responded to this review
9 February 2012
Dear Guest,
I would like to thank you for your kind remarks regarding your recent stay at Mercure Budapest Metropol. I was happy to read that the hotel met your expectations regarding location, service staff and attractive room rates. As you felt comfortable in Metropol, your comments surely will be beneficial for other travelers’ choice on this site. We are looking forward to welcome you again in our hotel.
Best Regards, Maria Blaskovics HotelGM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Braga, Portugal
1 review
1 helpful vote 1 helpful vote
“Very good hotel”
4 of 5 stars Reviewed 20 January 2012
1
person found this review helpful

Staff very kind and good facilities.
Good access with public transport from the airport.

  • Stayed December 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask MariTaveira about Mercure Budapest Metropol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Posted by an Accorhotels.com traveller
San Francisco, California, USA
1 review
“Great location”
5 of 5 stars Reviewed 8 January 2012

Highly recommended for right location by train station and readily stand by taxi to airport. I stayed here for two nights at separate date and front desk service knows my name and my arrival in 2nd time. It was great service :)

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wroclaw, Poland
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“great disappointment”
2 of 5 stars Reviewed 6 January 2012
3
people found this review helpful

I wonder why such positive reviews on this hotel. The truth, unfortunately, is very unfavorable to the Accor. The hotel does not took into consideration the comments when booking. I wanted a double bed in the room and that room was the room next to my friends. Of course not. The receptionist asked for a deposit or pre-authorize the card for the mini-bar (!) The first time I met this demand in a four-star hotel. Of course I refused and surprisingly there was no problem.
The next disappointment was a lift. When it wanted to work, opened up, the panel lights up in all possible places. The floor in the elevator used up, worn out, as the communist era.
Rooms totally do not conform to the Mercure. Small, with a strange smell of bric à brac, mattress on the bed to replace. Too soft and collapsed. Bathroom with bath and courtain (just like in low-cost hostels for students), handle on the shower totters. Bathroom suitable for repair.
Service carries out their duties but without cordiality, we met earlier in other Mercure hotels. The second time we'd rather book Ibis Hotel, because there are much better conditions for a lower price.

  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask pit2606 about Mercure Budapest Metropol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Senior Contributor
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Reviews in 28 cities Reviews in 28 cities
26 helpful votes 26 helpful votes
“Nice hotel with old historical building”
3 of 5 stars Reviewed 13 December 2011

Hotel is good situated in old building not far from city center. Public transport is next to hotel ( bus stop and metro). Room was OK. Not big but clean. Breakfast avarge. I would expect better from Mercury brand name. Free wifi in room. Hotel staff very helpful. Very good value for money.

Stayed November 2011, travelled on business
Was this review helpful? Yes
Ask slawekg07 about Mercure Budapest Metropol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria blaskovics, General Manager at Mercure Budapest Metropol, responded to this review
19 December 2011
Dear Guest, we are pleased to receive your review regarding your stay.
We strive continously improve our services and therefore your feedback is very important to us. It's our pleasure that you took adventage from the center location and good value of promotional rates.
We hope you will choose Mercure Metropol again to your next stay,
Best Regards, Maria Blaskovics General manager
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Additional Information about Mercure Budapest Metropol

  • Accor Budapest Metropol
Address: Rakoczi Utca 58, Budapest 1074, Hungary
Price range (per night):* INR2,800 - 5,545

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