The hotel is not in the centre of the city but there is a tram stop just outside the door and the metro is very close too, which takes you directly to the centre of town. There is also a huge shopping centre just down the road. Out the front of the hotel, the carpark and pavement are only partly concreted and cracked and didn't look particularly welcoming, although we found that road surfaces did seem to be generally poor around Budapest.
We had booked a room with a double bed, and were given a room with 3 single beds. The shower head was missing a screw or 2 so you had to hold it by hand if you wanted it above chest height. Admitedly we didn't make a fuss because we were only staying for a short time so I don't know whether they would have moved us if we'd asked.
The hot breakfast buffet was good - lots of variety and interesting food, although quite different to an English hot breakfast. There is also a nice little souvenir shop which is open for a few hours each morning, and you can buy postcards and stamps there as well as the usual paprika and dolls etc.
We didn't generally find the staff particularly friendly, but they weren't rude either, I think it may just be a cultural trait.
The hotel served its purpose for us, but I wouldn't make a point of staying there again.
- Eben Hotel Budapest
