The hotel was of reasonable quality and very clean. It is not in the most exciting part of the City, but then the weather was terrible and I was there to work...
The conference staff were excellent, indeed all of the staff were charming and friendly the food was absolutely top rate and very reasonably priced.
My room was very average, and way too hot, but at least I could open the window and let the outside temperature of -12 degrees C help out. Nice enough bathroom. The bed was terrible and the quilt was full of static ALL the time!
WIFI was expensive, by local standards.
My lasting impression was of the food, really very good.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
8 February 2012
Dear BarryC2010!
Thank you for taking your time to share your experiences with us!
We are pleased to hear that the cleanliness of the room, the quality of the food and the attitude of our staff was as up to your expectations. It is always good to get positive feedback about our efforts on making our hotel and the services provided better and better.
Some might say that "It is not in the most exciting part of the City" but thanks to the excellent public transportation, the downtown can be reached in 10 minutes, and the Gellért Bath or Citadella are only 15 minutes walk from our hotel. After an exhausting business meeting or city trip everybody will value that the hotel lies in a quiet residential area, away from the noise and dust of the city center.
Unfortunately we have received similar complaints regarding the static charge in the quilt from other guests as well, to prevent this happening again we already started a negotiation with our supplier to switch to an other fabric conditioner.
I hope that in the future you will have the opportunity to return to our beautifully capital, and you will honor us with your trust, so we can do our best to convince you that our guests responses are much appreciated.
Once again let me thank you for your visit!
With kind regards,
Csaba Pokol
Reservation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC