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Mercure Budapest Buda – reviews, photos

4.0 of 5
Krisztina korut 41 - 43., Budapest 1013, Hungary
Hotel amenities
Mercure Budapest Buda
Ranked #86 of 333 hotels in Budapest
4.0 of 5 stars 461 Reviews
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461 reviews from our community

What travellers say about this hotel
  • Very good(12)
  • Metro station(10)
  • Friendly and helpful(9)
  • Castle district(7)
  • Star hotel(4)
  • Public transport(3)
  • Really nice(3)
Traveller rating
    97
    223
    93
    34
    14
Only show reviews for Family (34) | Couples (138) | Business (76)
Date Rating
Posted by an Accorhotels.com traveller
Konstanz, Germany
1 review
“Good Service, helpful staff.”
4 of 5 stars Reviewed 4 February 2012

This was my second time at the Mecure Buda. Good public transport connection because Metro Station is close. Perfect for train travel (Deli pu station).
Friendly and helpful staff.
The rooms are clean and fromthe upper floors you have pleasant views of the Castle Hill or (if you are a train buff) of the railway station. Very nice old classical cafe in ten minutes distance, down Kristina road on your left hand site.

  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Csaba Palotai, General Manager at Mercure Budapest Buda, responded to this review
6 March 2012
Dear Valued Guest,

Thank you for taking the time to fill out the feedback section on Trip Advisor. It is always extremely pleasing to read positive comments about our hotel. We greatly appreciate that you chose to stay with us at Mercure Budapest Buda. Once again, thank you for the positive feedback and for taking the time to write about us. We look forward to having an opportunity to welcome you in the future.

Best regards,

Aniko Nagy
General Manager
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Posted by an Accorhotels.com traveller
Vilnius
2 reviews
1 helpful vote 1 helpful vote
“Super hotel in super city”
5 of 5 stars Reviewed 3 February 2012

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Csaba Palotai, General Manager at Mercure Budapest Buda, responded to this review
6 March 2012
Dear Valued Guest,

Thank you for taking the time to share your feedback with us! I was pleased to read that you had a perfect stay in Mercure Budapest Buda.
We greatly appreciate your recommendation and your comments on the room. I will share your comliments with my entire team!
Our hotel has an excellent location and we are very proud of it : metro, bus, tram stops nearby and to get to the castle district area - part of the World Heritage Sites – it’s a 10 minutes walk through a nice green park.
Thank you for staying with us and we hope to see you again soon!

Warm wishes,

Aniko Nagy
General Manager
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Posted by an Accorhotels.com traveller
Ekaterinburg
1 review
“Good value for money”
4 of 5 stars Reviewed 2 February 2012

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Csaba Palotai, General Manager at Mercure Budapest Buda, responded to this review
6 March 2012
Dear Valued Guest,

Thank you for taking the time to share your feedback with us! I'm so pleased to learn that your time with us in Budapest was enjoyable. The nearest metro stop is really a few steps from the hotel and to visit the the historical Castle District is just a 10 minutes walk. I greatly appreciate your feedback on the value for price paid as well as the compliments on the staff, I can assure you I will share your comments with my entire team!
We hope to have the opportunity to welcome you again soon!
Best wishes,

Aniko Nagy
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Posted by an Accorhotels.com traveller
Perth
1 review
“New Years 11-12”
4 of 5 stars Reviewed 29 January 2012

Great location close to subway and train station as well as trams and also a supermarket. Perfect proximity for relatives we were visiting. Room cleaning was always to a high standard. View of the castle district was beautiful. Food ordered for room service was good quality and for the price, quite good quantity.
I would like to see the hotel reinstall gym facilities.
Unfortunately as we stayed over the New Year period on a few nights we were kept awake by noisy neighbours 2 doors down. We only complained on 1 night, around 1:30am, and after several calls to reception and being told someone was already on our floor to address it, the noise continued until 3:00. Noise was to be expected around New Year's however hotel staff could have responded better and been honest if they were not willing to talk to the other guests.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Csaba Palotai, General Manager at Mercure Budapest Buda, responded to this review
6 March 2012
Dear Valued Guest,
I very much appreciate that you took the time to post your comments and thank you for choosing Mercure Budapest Buda for your stay. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems as well and prevent future occurrence.
We appreciate your nice comments regarding cleanliness of your room and food ordered for room service, I will share them with our team.
I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

We hope to have an opportunity to welcome you to our hotel in the near future.
Best regards,

Aniko Nagy
General Manager
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NE USA
Top Contributor
79 reviews 79 reviews
Reviews in 33 cities Reviews in 33 cities
32 helpful votes 32 helpful votes
“Good value hotel”
4 of 5 stars Reviewed 28 January 2012

This hotel was fine for our two night stay. The breakfast buffet offered a variety of options and the coffee was excellent. The service was very friendly and helpful.

Be sure to go to Cafe Ruszwurm for fantastic pastries and heavenly hot chocolate - located on Varhegy (the Castle Hill on the Buda side).

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 5 more reviews by ThePBR for Budapest
Ask ThePBR about Mercure Budapest Buda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Csaba Palotai, General Manager at Mercure Budapest Buda, responded to this review
6 March 2012
Dear ThePBR,

Thank you for taking the time to use TripAdvisor regarding your recent stay with us. It was a pleasure to read that you enjoyed your stay with us. It is great to see how many comments we get confirming how helpful the entire team is.
I recommend to try our rich „all you can eat” buffet breakfast in the restaurant or the fixed menus in the bar or just check out the new menu offer in our Budavár Restaurant on your next visit - I am sure you will enjoy the experience.
Hope we get the pleasure to be your host next time!
Kind regards,

Aniko Nagy
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Mercure Budapest Buda

  • Accor Budapest Buda
  • Mercure Budapest
  • Mercure Buda
Address: Krisztina korut 41 - 43., Budapest 1013, Hungary
Price range (per night):* INR2,744 - 5,545

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