Dear Gold Hotel Panzio,
I stayed in your hotel last month and would like to say a big Thank you for all of you!
When we arrived to the hotel the receptionist lady was very helpful and friendly before checking us in the room she showed 3 different rooms to us on different floors. We ended up at the 3rd floor on the garden side and really enjoyed it. The room was clean, very comfortable, the bathroom was really spacious and clean too. The only small issue we had was the liquid soap as the built in soap holders seemed to be outdated any time we arrived it was a big mark on the bathtub and sink full with a lot of soaps as obviously they didn’t close properly. Just an advise to the management , please don’t hesitate to change these plastic liquid soap holders as wont cost you a fortune and will really make a big difference.
I would like to say a big Thank you for the staff-especially for the young lady at reception .She checked us in around 2pm, she showed us 3 different rooms to choose before checking in, recommended the local shops, gave us a map with all local and night buses and she even asked her manager permission to give us an iron /board as you cant really use these items in the room.
House keeping just brilliant! They have a real focus on details, they even folded my T-Shirt what I left on the bed, they never disturbed us with the cleaning process but the room was every day clean and tidy. Thank you so much for that ladies, you really made us to feel comfortable and have a home away from home feeling.
Breakfast was OK, however the atmosphere in the breakfast room was very unpleasant as the room is not really big and there is no music at all, you can hear the whole check out process going on at the reception -another suggestion to the management please switch on the radio or put some CDs it will make a huge difference.
I had a really pleasant time and I was really satisfied. This is not a big chain hotel with all the latest and modern facilities and there is no staff waiting at every corner to serve you but it is a very comfortable, quiet and welcoming place with friendly and helpful staff, clean rooms, who can make you feel home far way from home.
This was my first time I stayed in this hotel and I definitely will recommend to any other guests.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC