This hotel offers spacious double bed rooms. Our room would need some cleaning, there was a lot of dust.
The 2 lights were not enough for the room, we felt like in a cementery, terrible darkness.
Bathroom was clean. We couldnt hear the tram during the night (as we had double glass windows).
This hotel should have a free wifi internet. It has not. They offer only a computer with internet connection by the reception. The breakfest was really poor, f.e. gum pastry and biscuits.
The best thing on this hotel is the location in the city center, polite receptionist and adequate price. You get what you payed.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
25 February 2011
Dear Guest,
We would like to thank you for your visit at City Hotel Ring and your feedback about our hotel. We regret that you were not completely satisfied with our services.
Firstly, I would like to ask you helping us to improve the lighting of this room. For that I kindly ask to give the number of the room you stayed in.
Secondly, until now we have not received any complaint about the cleaning; however I have forwarded your comments to our housekeeping manager. We will do our best to keep the highest standards of the cleanliness.
Next, the quality of the breakfast was not convenient during your stay. You mentioned that was only “gum pastry and biscuits”. I have to highlight that we provide every mornings the same food and beverages for our guests, such as 2 kinds of ham or salami, omelette, 2 kinds of cheese, butter, vegetable butter, honey, jam, different kind of cereals, morning, yoghurt, vegetables (e.g. tomato), fruits, bread (also wholemeal bread), bread rolls, bread crescent (also wholemeal crescent), breakfast drink (2 kind of juice, coffee, tea, milk etc. ).
In addition, we have also different kind of pastry to satisfy breakfast needs of guests (e.g. Italian guests) preferring sweet breakfast. As we keep this variety of breakfast items and we do control it on a daily basis, therefore I have to suppose that your feedback was not completely free of subjective opinion.
Finally, 19 of the rooms have LAN internet connection. Upon request our front desk staff provides these rooms without any surcharge. Nevertheless, we will consider your suggestion of WIFI internet connection.
If you would like to add anything new to your review or you have additional comments, then you can contact me at salesdirector@cityhotel.hu.
Best regards,
Renata Hupuczi
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC