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Grand Hotel Bernardin – reviews, photos

5.0 of 5
Obala 2, Portoroz 6320, Slovenia
Hotel amenities
Grand Hotel Bernardin
Grand Hotel Bernardin
Grand Hotel Bernardin
Grand Hotel Bernardin
Grand Hotel Bernardin
Grand Hotel Bernardin
Ranked #9 of 25 hotels in Portoroz
3.5 of 5 stars 66 Reviews
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66 reviews from our community

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Traveller rating
    13
    31
    10
    5
    7
Date Rating
Bucharest, Romania
Senior Reviewer
10 reviews 10 reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
“Average Hotel”
3 of 5 stars Reviewed 11 October 2010

Stayed there for 5 nights.
Room was OK in terms of amenities. In terms of size it was rather small. The balcony overlooking the beautiful Portoroz bay was particularly nice.
However, as rooms face westwards they get a lot of sun all day long thus getting particularly hot in spite of the max outside temperature in early Oct reaching into the low 20's.
This brings me to one major downside, the A/C, which doesn't produce any change in the room's temperature even after having worked in full power mode for half a day.
In October you could leave the balcony door open which would help a lot making the air inside the room breathable but was wondering what options one has, -other than changing the hotel- in mid-August when the temperature goes up into 40's and the existing A/C is useless.

I can only confirm the issue with the sewage stench. It wasn't though as present and overwhelming as stated in the previous comments, nevertheless was just as annoying when crept inside the bathroom or was felt on the sea promenade in front of the hotel.

Breakast was OK.
The outdoor bar terrace on the lobby floor has magnificent views of the bay and the nearby Portoroz city centre.

Staff is OK, though sometimes struggling to understand English being spoken at them.

The only excellent service the hotel provides is free high speed (and I do mean HIGH SPEED!) internet connection. This is way ahead of many other hotels of similar category.

The location of the Hotel is ok. It's within walking distance to Piran and Portoroz city centre (15-20 mins in either direction). There are also free busses connecting with Piran from the hotel's adjoining public parking area by the sea shore.

In other words the hotel scores average in pretty much all aspects of its offering. Pondering all aspects of its offering to me it appears as a good 4-star hotel, definitely not a 5. If you look at it this way you will not be dissapointed.
However the pricing is steep related to the offering. At 200 eur per night for a double you could get a a hotel that's closer to fulfiling the 5-star ranking than Bernardin.

Other than this, the Piran area is fantastic. The nature looks are fab. One can travel by car to Italy (Trieste and some small villages down that part of the coast) or to Croatia (especially to the beautiful little towns of Rovinj and Pola) and just as well inland to Lipica the home of famous Lipizzan horse breed and to the largest cave in Europe at Postojna.

I would return there for holiday with the family but would choose a different hotel.

  • Stayed October 2010, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask octavian_39 about Grand Hotel Bernardin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belgrade, Serbia
1 review
“the stink is really bad”
3 of 5 stars Reviewed 8 September 2010

The hotel has excellent location and nice room view .

Stench of sewage around the hotel and in the room was unbearable. This is unacceptable for a 5-star hotel.
Last morning, we literally ran from the room in which was unable to breath.

Stayed September 2010, travelled as a couple
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Ask sandra231 about Grand Hotel Bernardin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belgrade
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Not a 5 stars hotel”
3 of 5 stars Reviewed 1 September 2010

I agree with others - it is not 5 stars hotel - food is poor and low quality (cheep), stuff is unfriendly - when I took umbrella, a boy told me that I have to return it!!!!! So rude! Rooms are rather small and wardrobe not big enough. There is no facility for drying wet swimming suits. Carpets are old and smelly. Beaches are nice and they did a good work. Location is excellent, only 10 minutes from Piran, beautiful old and original place and 15-20 minutes from Portorose.

  • Stayed August 2010, travelled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Zoe1995 about Grand Hotel Bernardin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wien
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Nice hotel but not a 5 star”
4 of 5 stars Reviewed 25 July 2010
2
people found this review helpful

I have stayed at Grand Hotel Bernadin several times, always for a short trip in spring. It is in a very good location, directly at the sea between Piran and Portoroz. All rooms have direct sea view and a balcony. From the outside, the hotel is rather ugly (entirely built in concrete) but rooms are nice and very clean. The hotel has a rather new wellness center and spa, opened in 2009. I only tried the indoor pool there, which is not big but has a splendid view over the sea (especially recommended at sunset). The hotel next to Grand Hotel Bernardin has a very large indoor pool area which is suitable for children and can be used free of charge, if I remember correctly (the two hotels belong to the same hotel group.)
I only had beakfast buffet at the hotel which is good but not overwhelming. I din't like the coffee, which you have to take from a coffee dispenser. But they offer a wide range of fresh fruit, and the selection of cakes etc. is also good. I have never tried dinner at the hotel as there are a lot of very good (fish-) restaurants in Piran. It's a 15 minute walk from the hotel. I would definitely recommend to eat in one of the restaurants there at night. By the way, Piran is one of the nicest spots at the Adria, small venetian town, very pittoresque!
Hotel staff is in general very helpful and nice. Reception staff speaks English and German, and I think also Italian.
If you want to go to the hotel in summer, consider that there is no sandy beach. You can lie down and have a swim directly in front of the hotel, but it's more a concrete boardwalk than a beach.
I would recommend the hotel for a trip to the Slovenian coast but I would give it 4 stars rather than 5.

  • Stayed March 2010
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Castordeguerre about Grand Hotel Bernardin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maroochydore, Australia
Contributor
11 reviews 11 reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
“Definately not 5 star”
1 of 5 stars Reviewed 30 June 2010
1
person found this review helpful

We had the misfortune to stay at this Hotel as the conference we were attending was held there. On check in, we were advised that we had been upgraded to suite. What we weren't told was that the bed was a waterbed and the lounge area was just big enough to fit a couch and a chair, no television. The bathroom had ants crawling all over the floor, the bath and basin.
To give the staff credit, they did move us as soon as we asked for another room and the bed in the new room was much more comfortable. However, anytime we asked for help with anything else, the staff bordered on rude. Even the new room did not come up to a 5 star rating, probably closer to a 2 star.
One little tip if you have to stay at this hotel, the lower the floor the bigger the room. Because it is built into the side of the cliff, the higher rooms are much narrower and smaller.
Best tip - don't stay there.

  • Stayed June 2010, travelled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask jancv about Grand Hotel Bernardin
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Additional Information about Grand Hotel Bernardin

  • Grand Hotel Portoroz
Address: Obala 2, Portoroz 6320, Slovenia
Price range (per night):* INR9,746 - 18,483

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