We spent weekend in Grand hotel Metropol in July 2007, which was only 2 month before borning of our dauther. We have there wery nice time and we were very happy with location of the hotel and atmospehere on walking zone started just 20 m far from hotel. We had also very rich breakfast with beautiful view on the sea.

This is, as others has described, not a five start hotel. The rooms are big, the balconys OK, but the standard is more like a three star.

It would be OK, if it was not for some major problems:

1. The food is horrible. Reeminded me of the cooking at summer camp when I was a kid. Dinner buffet with over cooked meat.. Breakfast consist of dry bread, and slices of meat that are being left out in the warm room for hours.

2. The pool. Well - it was nice when we were there. But when we got home, we had a nasty surprice - stomach-flue. We were a large group that stayed at this hotel, and only the ones that swam in the pool fell ill. It might not be the pool, but I doubt it. Our doctor says the bacteria that coused the illness was a typical thing to get from a pool like this.

It is salt water, and very warm. When we were there, it held 30 C..

So if you are going to this place, use the lovely beach in stead.

I also recommend the wonderful cities of Piran, Koper and Isola in stead of Portoroz. Much nicer, and better food....

stayed here in august last year with my husband and two sons aged 11 and 16. Although Portaroz its self is a very nice resort i would not reccomend this hotel for families . The main reason being is that the hotelis mainy geared towards gamblers due to its large casino. There was no evening entertainment for the children and the food was disgraceful. There are many nice restaurants in Piran which we took a taxi to nearly every night, even though we'd booked half board with the hotel, In the hotel describtion it mentioed that it had tennis courts and other sport facilities but was in a different location to the hotel and at a extra cost. While my son was playing mini golf he got his toe caught inbetween the cracks of the rocks and broke his toe for the rest of the holiday. His toe is now de formed from the shocking pavements! mini golf not reccomended to play in flip flops.!

July 2007. Was booked as a 5* hotel. Certainly is not and only someone who is an inexperienced traveller would consider this hotel 5*. Some parts are of a good standard. Swimming pools and spa of a high standard. Room a bit dated and lighting in the bathroom very low. Room had a good sized balcony and a reasonable water view. Bar had no Gin, so no G&T or cocktails but their loss was that we went to the waterfront bars for entertainment each evening.
The very worst aspect is the food! Diners from the two sister hotels come to eat in the restaurant each evening. It is all buffet and a cross between school diners and a motor way cafe. There is not dress code and shorts etc. worn all day (in some cases several days) are acceptable. There are few separate tables and diners have to share long tables with strangers. Food is cleared onto trolleys at the side and left in full view. The food itself is hamburgers, sausages, stews, chips etc. deserts are yoghourt, fruit, fresh and tinned and bought cake. the guests who are staying at the Metropole can select from several reserve dishes, for example mussels which have sat out for up to two hours! These dishes were then served up for everyone the next day.
When we complained to the rep we were told we could pay more to dine in the a la carte restaurant! Not worth it - more of the same, but with a waiter!
As the holiday company wrote to us '5* is a matter of opinion. ' My opinion is DO NOT stay here!