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Grand Hotel Portoroz – reviews, photos

5.0 of 5
Obala 33, Portoroz 6320, Slovenia (Formerly Grand Hotel Palace)
Hotel amenities
Grand Hotel Portoroz
Ranked #5 of 25 hotels in Portoroz
4.0 of 5 stars 67 Reviews
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67 reviews from our community

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Date Rating
Ljubljana
1 review
“Faded, dated, touristy, barely 4star (5th star is a joke)”
3 of 5 stars Reviewed 18 October 2008

Grand Hotel Portoroz is a "grand" dissapointment ! Officially claimed as 5star hotel - this must be a local joke. This property can barely be called poor 4star hotel full of group tourists. By saying that I have in mind the guest corridors, guest rooms and its amenities. The highlight is a message in the wardrobe saying that bathrobes are changed every 4 days. If we wished to be changed more frequently we can request that at an additional charge. Very sad looking are also the bathroom amenities that are limited to basics only (cheap soap, shower gel, shower cap and lotion). Bed matresses are extremely old and therefore extremely uncomfortable (I couldnt sleep much), not to mention sheets full of hair from previous guests!!!

To mention some positive remarks: very good LCD TV with exellent channel selection, very good pay video selection, very good breakfast choice of a high quality food. They even serve fresh espresso coffee. The location is also very central and offers walking distance to everything Portoroz has to offer.

Just next door Kempinski opens very soon and it looks faboulous. I will be their guest when I come back, as that hotel will be the only one in the destination offering real 5star experience.

  • Liked — breakfast, location, TV
  • Disliked — hair on "fresh" sheets, very poor bed comfort, dated rooms, cheap bathroom amenities
  • Stayed October 2008, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Ask GregorLjubljana about Grand Hotel Portoroz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Top Contributor
95 reviews 95 reviews
Reviews in 65 cities Reviews in 65 cities
90 helpful votes 90 helpful votes
“Fine but not five star and not value for money”
3 of 5 stars Reviewed 22 September 2008
1
person found this review helpful

We stayed at this hotel as we were attending a conference, so looking for better hotel. If we had paid this price ourselves for this standard we would have been disappointed, though I do not believe there is any better in the area. The rooms are fine, quite big, clean, free internet, bath etc. I just don't think it is worth $250 AUD a night. The location is as good as can be in Portoroz - right in the centre. Yes, as another reviewer said, not much character in Portoroz - but that was expected. Only problem with hotel was that we were in sea view room which was over night dance thing in hotel that goes till very early in the morning - so it was loud. We asked to move to a quieter room, which we did, but they said none of the quieter rooms were sea view - they were mountain view. So if you are staying here I would suggest you stay in mountain view room, cheaper and no noise and just as good. We could smell smoke in the rooms, as clearly people were previously smoking in rooms. Breakfast is average - lots of variety as big hotel but feels like school camp. Overall though hotel is fine and good, I don't think there is anything better in Portoroz.

  • Stayed September 2008
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Ask lifeisbeaut about Grand Hotel Portoroz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Celje
2 reviews
Reviews in 2 cities Reviews in 2 cities
“The best wellness in the country”
5 of 5 stars Reviewed 15 August 2008

Me and my wife love to visit wellness centres and try different massages. This time we have decided to go to Portoroz in Slovenia, to the wellness centre in Lifeclass Hotels & Spa. We tried various treatments in Shakti Ayurveda centre where they have new therapists from India. WOW, the massages were more than great!!! We really had fun. The staff was extremely nice and you can actualy feel real Indian amtosphere! The service was excelent and you really get more for what you pay! We also tried their new renovated five-star beach and all I can say is that this is THE beach!! My wife was smiling all the time and this is definetly a good reason enough to spend our next holidays in Lifeclas!!

  • Liked — Great view
  • Disliked — A bit small room
  • Stayed July 2008, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Gorazd111 about Grand Hotel Portoroz
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Nottingham
Top Contributor
64 reviews 64 reviews
Reviews in 59 cities Reviews in 59 cities
196 helpful votes 196 helpful votes
“Great hotel but very expensive”
4 of 5 stars Reviewed 30 July 2008

We were originally supposed to be staying at the Hotel Marita nearby, but some building work there over-ran so Inghams very kindly moved us to the Grand instead. We were really pleased about this as we could see the facilities and reviews were much better. We arrived after dinner had finished on our first night so the hotel left us a cold buffet in our room which was a nice touch. We were also lucky enough to be given a high-floor room in the ‘tower’ block with a lovely sea view. We stayed there for 4 nights which gave us enough time to take full advantage of the indoor swimming pool complex, apart from the sauna park which we avoided due to its ‘no costumes allowed’ policy. All the public areas of the hotel are well decorated and maintained and we found the staff to be generally very helpful.

We stayed there on a half board basis so ate all our meals in the hotel’s Adria restaurant. The food and service were generally very good but there was a distinct lack of labelling of the food (in any language) – vegetarians in particular should be wary of ‘hidden’ meat/fish in some of the food. The drinks in the restaurant and the hotel bar were very pricy but we struggled to find any better bars near to the hotel so we were happy to stay put in the evening. The location of the hotel is very convenient for all the attractions of Portoroz and it is a short hop to Piran which is definitely worth a visit. It’s also worth noting that there are a lot of good walks to do in and around the area – you can get maps from the tourist office.

All in all, we had a really great time at this hotel - but just before we left that we discovered the cost of our room had been 300 Euros per night – so we wouldn’t go back there as it was in no way worth that much money. The formerly ruined Palace hotel next door has been taken over by the same chain and is due to open shortly so I think the Grand might face some serious competition in the future.

Stayed June 2008
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Rome, Italy
Senior Contributor
32 reviews 32 reviews
Reviews in 22 cities Reviews in 22 cities
71 helpful votes 71 helpful votes
“not a good experience”
2 of 5 stars Reviewed 12 April 2008
1
person found this review helpful

the hotel is not a 5 star , even if the 5 stars hotels in Slovenia, are not the other in the eurpoean countries.

Room are small , if You are not lucky to have a new one, and not very clean, staff are very rude and they don't know at all the customers satisfaction.

All the wellnes center has booked, and if you don't book one week in advance ( partciculalry the wai Thai center) are fully booked, restaurant not bad but only breakfast tasted good.

In my opinion not an hotel to stay and I will never come back here again.

  • Stayed April 2008, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
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Additional Information about Grand Hotel Portoroz

  • Portoroz Grand Hotel
Address: Obala 33, Portoroz 6320, Slovenia (Formerly Grand Hotel Palace)
Price range (per night):* INR8,794 - 15,907

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