Grand Hotel Portoroz is a "grand" dissapointment ! Officially claimed as 5star hotel - this must be a local joke. This property can barely be called poor 4star hotel full of group tourists. By saying that I have in mind the guest corridors, guest rooms and its amenities. The highlight is a message in the wardrobe saying that bathrobes are changed every 4 days. If we wished to be changed more frequently we can request that at an additional charge. Very sad looking are also the bathroom amenities that are limited to basics only (cheap soap, shower gel, shower cap and lotion). Bed matresses are extremely old and therefore extremely uncomfortable (I couldnt sleep much), not to mention sheets full of hair from previous guests!!!
To mention some positive remarks: very good LCD TV with exellent channel selection, very good pay video selection, very good breakfast choice of a high quality food. They even serve fresh espresso coffee. The location is also very central and offers walking distance to everything Portoroz has to offer.
Just next door Kempinski opens very soon and it looks faboulous. I will be their guest when I come back, as that hotel will be the only one in the destination offering real 5star experience.
- Portoroz Grand Hotel
