We booked this hotel for 1 night. The pictures shown on the website with nice and new rooms are not what they are going to give you. Those are not my words but from the recepcionist of the hotel. They are going to give you a room in the back of the hotel that is old and dirty. I will try to summarize some of the features of this "great" hotel. The room is about 3m X 3m long, there is a dirty pink curtain, a 14 inches BROKEN TV, the minibar was noisy and the carpet was also dirty. Moving to the bathroom the mirror was brown (don't ask me why or how) , The shower' curtain was so short that when I tried to take a shower the floor got flooded. Obviously the shower was not fixed on the wall so I basically took a "shower" with a hose. Yet in the bathroom there was a leak. I was great to brush my teeth with water falling in my head.
If it is not enough for you I have to tell you that the staff is a ridiculous as the room we got. When I complained to the recepcionist about the room he laugh and pretended to call his "manager" to ask him what could be done about it. After about 10 seconds of conversation he hung up and said "Sorry but when you book rooms through agencies that's the type of room guests get. If you had booked directly with us, you would get another type of room". A shame, fraud! DO NOT TRUST THE PICTURES YOU SEE ON THE WEBSITE!!! There are lots of good options in Bled and you don't need to stay in the dump place!
If you still want to book this hotel, go ahead the bed was clean...
