Hotel location is great. You do have to pay for parking but everything is walking distance away so you can leave your car at the hotel. Ammeniiies look okay but we didn't stay in hotel long enough to use them - there is plenty to see in the city to stay in your room!

Can easily walk to the town square (Rynek). Breakfast was fantastic - there was a huge selection!

Location close to centeral square is nice. Only 2 blocks to one of the main gathering areas in the city. This is, however, a case of getting what you pay for. Hotel is clean but dated. Very basic furnishings but has what you need.

Rooms are large - almost too big without the furniture. Tall ceiling in the room classic of an older building

Included breakfast is good - wide selection of typical European breakfast offerings (fruit, breads, yougurt, cereal) plus you can get prepared eggs.

Internet access is wireless and has a good signal - and is included in the rate. For a business traveler (which I am) there are likely better options in Wroclaw than this hotel. No decent work space. Small desk without good lighting and uncomfortable chair.

I have spend last weekend (29-30 June) with my daughter in Best Western Hotel Prima, in Wroclaw, Poland. Unfortunately it was a very disappointing experience. It started all bad with my mistake in booking. I have booked the room one day too early, so I was charged full price for a "No show" night. When I arrived to the hotel I wanted to pay it by the Gold Crown Club voucher, but I was told that it was too late and my card was already charged. OK, it was my mistake.

The rest of our stay was also a disaster. It is rather a hot summer in Poland, so we were careful to book a room with AC. Unfortunately when we arrived the temperature in the room was 27C. We tried to adjust it according to our preferences, that is 18C, but with no success. The night was terrible, as it is not possible to open windows in this hotel. My daughter had to put a wet towel on her head to get asleep. And on the next day we had participated in an international shooting competition, being tired and angry.
At morning I informed the reception that the air conditioning system in my room doesn't work. You guess what was the answer? "Yes we know about this". I demanded that it was repaired immediately. When we arrived in the afternoon it was not. I complained again and a technician arrived and assured me that it would start to work soon. Finally we arrived at midnight and the temperature was still 26.5 C. I asked the receptionist once more for intervention, and after half an hour I was told that we may change the room. As my daughter was already in bed I refused. I requested to see the manager next morning. Next morning however I was told that the manager is not available and we received no apology.

I had a rather good experience with this hotel before so I was shocked. It seems that now this hotel has only rights without any obligations.