We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Willa Wrzos – reviews, photos

ul Karlowicza 16, Zakopane 34-501, Poland
Hotel amenities
No photo provided
Got a photo?
Add it.
Ranked #33 of 44 hotels in Zakopane
2.5 of 5 stars 5 Reviews
Which Zakopane hotels are on sale?
See hotels
Write a Review

5 reviews from our community

    Trip type
Traveller rating
    0
    1
    0
    0
    4
Date Rating
Poznan, Poland
1 review
“Strongly negative”
1 of 5 stars Reviewed 4 August 2010

I strongly advise not to choose this place. There are rooms of standard for 30% of established price. Regarding meals, for braekfest there is every day the same menu, which looks like it was taken from the day before - completely not fresh.
Pictures on the web side look attractive but in fact you receive small room at very low standard with broken equipment in the bathroom. There is no oportunity to change room, and if you woudl like to complaint the boss of the building is not available.

  • Stayed July 2010, travelled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask Mikoluk about Willa Wrzos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wales
1 review
1 helpful vote 1 helpful vote
“Definite No no”
1 of 5 stars Reviewed 5 March 2008
1
person found this review helpful

I have to completely agree with the above review I have just read. We stayed in this 'hotel' for 3 nights as we could not be bothered looking for somewhere else and were also worried they would take money from the credit card we booked with if we were to leave.

On arrival there was no one there to check us in, we had to wait 20 mins or so until someone arrived then when we tried to pay by card they said we could not and had to get cash the next day. We were showed to our room which was a good size but was a bit dirty i.e bed sheets had stains on them and shower was dirty. As with the previous review the hotel was not at all as advertised there was no where to sit and have a drink, the picture advertised is not like it whatsoever and has been pasted from somewhere else. The toilet roll soon ran out and as the rooms werent cleaned at all during our stay and we couldn't find anyone to ask for some we ended up buying some from a shop.

The breakfast was ok, basic but enough for us but again not as advertised.

If you want to be anywhere near town then this hotel is not for you. Its advertised as a 15 minute walk and I like to think my partner and I are pretty healthy but it took us a good 25 mins to get to the main street and that was going down!

The only good thing about this hotel is the fact that its about a 15 minute walk up to the cable car that takes you up to Kasprowy wierch with fantastic views that take your breath away.

As with the last review I dont normally complain about things and can normally put up with quiteb a lot but I feel I have to warn other people about this false advertising.

Oh and if you do go and pay by cash be very careful, we were charged 500 zlotys and when we later worked this out we found he had overcharged us.

  • Liked — The coffee
  • Disliked — False adbvertisement
  • Stayed March 2008, travelled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
Ask zakopanedreams about Willa Wrzos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Zakopane hotels

Hotel Litwor
4 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d298676?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
OSW Moszczeniczanka
4 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d618325?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
No photo provided
4 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d1444425?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Hotel Czarny Potok
4 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d580942?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Mercure Kasprowy Zakopane
4 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d277663?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Bampton, Oxfordshire
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Do not go to the Willa Wrzos”
1 of 5 stars Reviewed 27 February 2008
1
person found this review helpful

We were very disappointed with this accommodation and left after 1 night. We have never complained about a hotel/bed and breakfast before, there were 9 of us and it was a unanimous decision. The only breakfast we had was not good (certainly not the 7 different sets? with little bread and no buns as per their web-site) and very limited. Their web-site is very inaccurate and the pictures on it are nothing like the reality! It felt we had gone back in time to bad Blackpool B. & B. circa 1970 but with a shower room jammed in the corner. There is no Sauna, Jacuzzi or Ski school. We arrived at 9pm and complained that we did not have the accommodation we thought we would - they said it was the 'apartment' on the web site - nice lounge etc, all of which we didn't have. In fact there is no lounge or any where to sit. We said OK can we have the apartment but this did not seem possible - the 'apartment' was not even in the Willa Wrzos but in the adjoining property run by them the Asterix. There was only one young man who spoke limited English and he was surly and unhelpful. We had sent 6 e-mails since we made the original booking asking about various things including lessons (on their web site), meals, towels etc. We had even had the main one translated into Polish. When I sent that twice and tracked it to see if it was opened it should have been a warning to us when we received not a single reply. We could not even get a drink when we arrived there, (tiny bar in corner of the dining area was not open although the web site says open as long as necessary) no food (which had been the subject of 1 of our e-mails - web site says Grill Bar) and no help! The tourist information office the next day (a Sunday) were excellent and helped us to find alternative accommodation which was cheap, clean and well run and I would certainly go back there. When we said we were leaving, the 'apartment' was mysteriously available, but as we felt we had been conned we declined and left. There was also a slight problem with payment then as they wanted cash - we had to pay for 2 nights and not just the one we stayed for which we accepted but their card machine was apparently not working. When we stood our ground and said that was the only way we would pay it worked then. We would suggest to anyone considering a stay here to think again as there is a lot of much better but no more expensive accommodation in Zakopane which is a really good place to go - it did not spoil our holiday after we left there!

  • Liked — Leaving it!
  • Disliked — Everything
  • Stayed February 2008, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
Ask Bushey8 about Willa Wrzos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warszawa
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Porażka! Absolutnie nie warte swojej ceny!”
1 of 5 stars Reviewed 30 January 2012
1
person found this review helpful
Google Translation

  • Stayed January 2012, travelled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask Sławomir M about Willa Wrzos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wroclaw, Poland
1 review
2 helpful votes 2 helpful votes
“Jestesmy w szoku po przeczytaniu opini . Bylo super wracamy za rok !!!!!!”
4 of 5 stars Reviewed 16 May 2011
2
people found this review helpful
Google Translation

  • Stayed January 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask breclaw about Willa Wrzos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Also consider these accommodation in or near Zakopane

86% recommend
"Very good hotel and Spa"
CHECK RATES! ABS:HotelCheckRates-d678343?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoConsider
85% recommend
"Gorgeous Grand Nosalowy Dwór !!!"
CHECK RATES! ABS:HotelCheckRates-d603837?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoConsider
85% recommend
"Good option for accomodation and spa in Zakopane"
CHECK RATES! ABS:HotelCheckRates-d528566?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoConsider

Been to Willa Wrzos? Share your experiences!

Write a Review Add Photos Add Videos

Owners: What's your side of the story?

If you own or manage Willa Wrzos, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing