We were very disappointed with this accommodation and left after 1 night. We have never complained about a hotel/bed and breakfast before, there were 9 of us and it was a unanimous decision. The only breakfast we had was not good (certainly not the 7 different sets? with little bread and no buns as per their web-site) and very limited. Their web-site is very inaccurate and the pictures on it are nothing like the reality! It felt we had gone back in time to bad Blackpool B. & B. circa 1970 but with a shower room jammed in the corner. There is no Sauna, Jacuzzi or Ski school. We arrived at 9pm and complained that we did not have the accommodation we thought we would - they said it was the 'apartment' on the web site - nice lounge etc, all of which we didn't have. In fact there is no lounge or any where to sit. We said OK can we have the apartment but this did not seem possible - the 'apartment' was not even in the Willa Wrzos but in the adjoining property run by them the Asterix. There was only one young man who spoke limited English and he was surly and unhelpful. We had sent 6 e-mails since we made the original booking asking about various things including lessons (on their web site), meals, towels etc. We had even had the main one translated into Polish. When I sent that twice and tracked it to see if it was opened it should have been a warning to us when we received not a single reply. We could not even get a drink when we arrived there, (tiny bar in corner of the dining area was not open although the web site says open as long as necessary) no food (which had been the subject of 1 of our e-mails - web site says Grill Bar) and no help! The tourist information office the next day (a Sunday) were excellent and helped us to find alternative accommodation which was cheap, clean and well run and I would certainly go back there. When we said we were leaving, the 'apartment' was mysteriously available, but as we felt we had been conned we declined and left. There was also a slight problem with payment then as they wanted cash - we had to pay for 2 nights and not just the one we stayed for which we accepted but their card machine was apparently not working. When we stood our ground and said that was the only way we would pay it worked then. We would suggest to anyone considering a stay here to think again as there is a lot of much better but no more expensive accommodation in Zakopane which is a really good place to go - it did not spoil our holiday after we left there!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC