This was about the 5th time I have stayed at the Sabala. This is generally a good hotel ,well located. and very pretty What is now letting this place down is the increasingly rude behaviour of the restaurant and bar staff which I have noted on the last two occassions and which has been commented on now by others. They clearly have a serious attitude problem with their customers and are bascially chippy and hostile. After suffering appalying rude and petty behaviour at the hands of their staff I demanded to speak to the manager. The manager was not present. I was told by reception that my complaint would be relayed to the manager.The manager made no effort to see me, and to this day I do not even know if there is a amanger at the hotel. I guess a fish stinks from the head down.
- Sabala Hotel Zakopane
