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Orbis Hotel Giewont – reviews, photos

3.0 of 5
ul. Kosciuszki 1, Zakopane 34-500, Poland
Hotel amenities
Orbis Hotel Giewont
Orbis Hotel Giewont
Orbis Hotel Giewont
Orbis Hotel Giewont
Orbis Hotel Giewont
Orbis Hotel Giewont
Ranked #17 of 44 hotels in Zakopane
3.5 of 5 stars 28 Reviews
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28 reviews from our community

    Trip type
Traveller rating
    2
    11
    7
    2
    6
Date Rating
Dublin, Ireland
Top Contributor
185 reviews 185 reviews
Reviews in 130 cities Reviews in 130 cities
205 helpful votes 205 helpful votes
“This time that would be minus 4 --- superior rooms are OK.”
4 of 5 stars Reviewed 18 December 2011
1
person found this review helpful

This was another stay in Orbis Hotel Giewont. Even with not the best previous experience I've decided to book it again. This time I paid just a little bit extra for Superior Room.

Check-in was as always there hassle-free and receptionist Marcin was very helpful and professional. I've got room #110 this time. It's on the 1st floor with a balcony facing Krupowki & Kosciuszki Street.

Superior room is far much better than standard rooms. You have separate living and sleeping area and larger bathroom. I really liked that and that was pleasant surprise for me.

There is TV with few different channels, kettle and selection of tees/coffees, two bottles of mineral water, fridge, working desk and sofa in living room. Complimentary Internet access was provided and it was WORKING!!! Wooo hoooo! Well done!

Bed in the bedroom was very comfortable and I had really good night sleep.

Bathroom was much bigger than in standard room, with bathtub. Basic toiletries (quite good quality I have to admit) and fresh, clean towels were provided.

I have to say, that I enjoyed my one night stay this time. Pleasantly surprised. My A-Club points were allocated few days later. Check-out again was quick and hassle-free. I think I will be back again. Special thank you for the hotel's staff. You convienced me to come back :)

Secured car parking is just 100 metres away (20 PLN/24h).

Room Tip: Definitely superior room only!!!
See more room tips
  • Stayed December 2011, travelled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Kielce, Poland
Senior Contributor
44 reviews 44 reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
“Just so,so. Old style hotel”
3 of 5 stars Reviewed 22 October 2011
1
person found this review helpful

Old one, which means its not very shining in a way of overall look and feel. Rooms clean, good food, reasonable prices but its not my first choice one. Ive been there years ago, but as far as i can see not very much has changed since. Good for a night or two though.

  • Stayed November 2010, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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New Haven, Connecticut
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Great Location”
4 of 5 stars Reviewed 5 October 2011
1
person found this review helpful

Giewont Hotel is located in the heart of Zakopane. The Hotel is not very fancy, but is clean, friendly and comfortable. Definitely a step up from the neighboring Hotel Gromada. The breakfast is great.

Room Tip: If you want a quite nights sleep, don't get a room overlooking the street!
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  • Stayed November 2010, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Weston, Florida
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Lobby looks shabby, but the rooms are okay.”
3 of 5 stars Reviewed 23 July 2011
1
person found this review helpful

We stayed at the Hotel Giewont not too long ago, because we were impressed with the small price and excellent location. The rooms aren't extraordinarily fancy, but they're comfy and the TV has several international channels. The staff was friendly enough, and the breakfast was actually surprisingly good.
Even though the location is excellent, it has a downside as well. At night, it's hard to sleep because of the shrieks and screams you hear outside. Either way, we plan on returning to this hotel next time we visit Zakopane.

  • Stayed July 2011, travelled with family
    • 3 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Dublin, Ireland
Top Contributor
185 reviews 185 reviews
Reviews in 130 cities Reviews in 130 cities
205 helpful votes 205 helpful votes
“Orbis Giewont Zakopane - it's glory is far behind...”
2 of 5 stars Reviewed 25 February 2011
1
person found this review helpful

Orbis Giewont Zakopane (Mercure Orbis Giewont Zakopane) use to be really good hotel... Years ago unfortunately. I use to have there my school practice approximately 10 years ago. Now I go there as a guest and what can I see? Exactly the same hotel when I was there years ago... That's kind of sad, especially that new owner (Accor) doesn't really care about that hotel. Previous elegant restaurant was sold out and now there is Pizza Hut and KFC. Hotel was not renovated or refurbished in these 10 years. It's exactly the same.
I have to say, that even with staff effort, they can not make miracles. Hotel inside and outside looks old and dated. Rooms are not fresh and bathroom is honestly a major dissaster.
My check-in experience was really good, especially that I made my bookings on the same day as arrival (on-line via Accor Reservation system). Staff at Reception knew everything and had all my details. That was surprising, but that's how that should work. Well done. I used parking across the road or near "Dom Turysty", 200 m from the hotel, as they offered much better rate for secured car park.
My room was on the top floor, overlooking Krupowki street (main street) and partial mountain view. The only one terrible thing with that was a crazy, amazingly large LED sign on the street, which I could see even during the night lying on the bed. That was so annoying. Who had such stupid idea to have something like that (and that strong) in the center of town! Hotel should make some complaints to city officials. Room doesn't have air condition and it was so warm there due to heating system, which was actually unable to control. I'm glad that it wasn't opposite - I still preffer to be overheated than frozen. There was as well a kettle and tea/coffee in the room, clean and good quality products.
Internet access doesn't exist. Hotel provider is so bad, that I didn't even try to waist any minute this time (I did it my previous stay). There is alternative, with Orange network, but... You need to buy a pre-paid card (not available in reception) and on-line payment with credit card is not possible. That was just stupid and I was so frustrated.
Bathroom was small and sooooo dated. It was clean, but it doesn't look like. It was just old. You know, some broken tiles, limescale signs etc. I didn't like Toiletries provided. They are like from 'the cheapest super-market'. Really horrible.
During my previous stay few months earlier, I have filled up 'Guest survey card' and complaining about that internet access. Few days later I have received a letter by post (!!!) with explanation from General Manager. I appreciate that, but my first thought was 'Why somebody waist so much money for such answer?". I would be more than happy to receive an e-mail answer. Would save time and money for the hotel. They could put all these "letter bills" to one box and at the end of the year renew one of the rooms. That would make more sence to me... And, anyway, internet situation year later didn't change. Internet doesn't exist there...
Being very honest with everybody, I use this hotel because of nice memories from my school and good special rates, but if I have to pay "regular rate" I would definitely find some nicer place to stay. Mercure Hotel Giewont Zakopane should move forward, not backward... So sorry...

  • Stayed December 2010, travelled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Orbis Hotel Giewont

  • Orbis Hotel Zakopane
Address: ul. Kosciuszki 1, Zakopane 34-500, Poland
Price range (per night):* INR2,898 - 2,898

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