stayed at this hotel in july and cant fault it at all for the price we payed, staff were freindly and helpfull with a good knowledge of all languages. very clean throughout and well decorated. roof garden/dining area is the best place to be for sure, amazing views of the castle which is right next door and the river views are lovely but its the time when the sun sets which is my favorite by far. rooms are clean very smart and bathroom was very smart also.
the location is perfect for the castle and river as its on the doorstep to both.the main area of the town is a short stroll away through a lovely park area or through the streets way and took us around 15 mins to walk and once you get to the main square of krakow you will be amazed at the amount of bars and place's to eat
we stayed b&b and was a good selection of food which was always plentiful,warm and well presented.
would stay here again and krakow is a beautiful city

stayed at this hotel it was good clean and the rooms were adequated the only thing that they could change are the beds as a double was two singles put together and they were very hard to sleep on but the hotel is well placed to see the city and the castle and go for a walk along the river
we dined here each evening and we found the food very good and the staff friendly it also allowed us to then go out to attractions at night
Krackow is fascinating and there is lots to do in the old city also the old city castle and many churches worth seeing both Auschwitz -----Birkenau are also a most see and the salt mines

the only area we found disapointing was schindlers factory and the jewish quarter otherwise this is a great city to visit

stayed for the 2nd time even better than before .took the all inclusive option for 30 pounds per couple per stay what a deal the lunch was superb. staff very plesant unlike every other staff member in any shop or bar that we went into what a miserable bunch of people but dont let that put you off krakow its a great place to visit with interesting sites and tours

Just returned (13th Nov.2011) from Krakow. Our package rate included 3 nights B/B in the Pod Wawelem plus tour to Auschwitz . On arrival at hotel, were given keys to twin room - not the requested double. Eventually told we could have another room with two singles pushed together and were satisfied to accept this. The room at the back and on the 4th floor was anything but inviting, and not somewhere you might need to relax, given that the hotel has no real lobby. The view was of a brick wall and all furniture and fittings were of a very basic variety (inc.carpet that was both drab and worn) while only one very soft pillow was provided per person, though two more were supplied after a less than enthusiastic response by reception.Unlike some other reviewers, we did not have a safe or fridge. The bathroom with shower and no bath was fine, but provisions were not - one miniscule tablet of soap and tiny bottle of shampoo to serve two people ( no conditioner / shower gel), and a hair dryer only suitable if you have one or two strands of hair! While Wi-Fi was available in the restaurant and at reception, it was not so in the rooms. The one positive here was the provision of a teasmade and bottled water.
Many previous reviewers praised the rooftop restaurant, with its views, as a lovely facility for relaxing. Unfortunately, this is only available during the warm times and was locked, with the result that the only space open for guests to meet, have a coffee or drink, was in the small dark restaurant / bar beside reception where breakfast was served. The breakfast itself, like other meals served there, was adequate. Like most Polish people we met, the restaurant staff were friendly; the reception staff were something of an an exception to this!
While the hotel is located beside one of the main Krakow sights, Wawel Castle, it is at least a 20 minute walk to the Old Town Square. The square, the largest in Europe, is the heart of the city and its buzz centre,and is a real treat, with a number of buildings worth visiting. Small electric tour vehicles are available with commentary in choice of languages. We took one for a tour of the Jewish Quarter and Schindler's factory (now a very good 2nd World War museum). But for us and many others, the visit was overshadowed by our visit (pilgrimage?) to Auschwitz - an essential and utterly moving experience.
Finally, having come from a temperature of +14 degrees C, we hit an east wind dominated -5. For those of a certain vintage, beware!