I've stayed in this hotel for 3 nights during New Year holidays. Hotel is correctly presented on web site so what you see that U get and more. Personel is realy helpfull especialy when it comes to transportation info. The quickiest way to get to down town for me was to walk around 10 minutes to the bus stop of bus line 105 and then you need about 10 minutes to reach Galeria Krakowska last bus stop and the biggest shopping mall.Location and connection with downtown is only dissadvantige of this hotel, but U can always take a cab especially during the day.But remember to tell adress of hotel cos there are 2 System hotels in Krakow.

Rooms are spaceous,clean and you get mineral water and tea bags for free so U can make tea in the room, also have a water heater in it. Food is realy great, breakfast was excellent. Also U can eat in the restaurant near reception for less then 10 euros. Pool and gym are nice and clean. Hotel System is a good choice and I would like to come again! Greetings from Serbia!

I needed a cheap hotel for a dental trip to Poland. I thought I'd made a mistake when I found out that The Hotel System was on the outskirts of town, but as a taxi was only a couple of quid into the centre, I wasn't at all bothered and taxi's are easy to get from the reception and very quick and efficient. The hotel is like the Polish equivalent of a refurbished Travelodge but with a few more comforts. The rooms are spotlessly clean and you get water, tea and coffee etc replenished by friendly cleaners everyday. There is free wifi available and they charge £5 for 60 mins at Travelodge so this is a nice little bonus in my opinon. There are computers in the rooms but they are a bit slow so taking your laptop is preferable. There are TV's and clean towels everyday. The gym is small and the equipment is a bit dated but the pool and sauna are good and my 1 year old loved it in there. The restaurant sells traditional Polish cuisine but if that isn't your bag, they will happily phone for a pizza at reception but be careful, we ordered a large for what would be around £6 in GBP and when it came, it would hardly fit through the door! It did make us very popular with the staff though as they all ended up with pizza that nice. The staff are friendly and nothing is too much trouble for them and the beers in the bar are great. I paid approx £70 for 4 nights for me, my partner and my son. I would definitely stop again. There isn't much in the surrounding area but there is a supermarket and a childrens play park but just get a taxi into the centre, they're that cheap you can afford it. Excellent!

n arrival staff was very friendly and showed us to our room very quickly. rooms were spacious clean with comfortable beds. we ate in the hotel on the first night as we arrived late... lovely food and the wine we had was one of the nicest ive ever had and been looking for the same one back in the uk for months and cannot find it. we tried out the spa one night (pool and sauna) but we did not stay very long as the pool was on the cold side. we also booked a massage each and a manicure and pedicure. the masseur came to our room with all the equipment with his wife. whilst i got a massage oliver (partner) got a pedicure and then vice versa. was a nice change because i wasn't used to doing stuff like this. the only downside i could mention was the location of the hotel... is was pretty far away from the centre.... we got a bus a couple of times and then taxis others. wasn't difficult just a little time consuming waiting for bus etc.... overall we had a really great time and will deffo return to poland in the future.

The Hotel we found clean, comfortable and great value. The rooms were basic but had all you could need. Bed made, with clean towels each day, along with complimentary bottles of water, tea and coffee. The bathroom was simple, but again very clean with a really powerful hot shower.The tv was also a computer all-in-one and the internet was bit slow but was fine to use to check emails etc.

The resturant was brilliant, excellent food for a reasonable price. (The two of us had a three course meal, with two 'big' beers each and it came to around £25 in total) Not the cheapest, but no different to restaurants on the main square and huge potions. (Highly recommend the cold tomato and pepper borsch - never thought I'd like cold soup but it was so good!) Bar staff were very friendly and helpful, spoke english and were happy to try and help us with our bad Polish! Would definately recommend opting to pay a bit extra (The equivalent of about £4.50 per person per day) to have the breakfast on offer. It was one of the biggest spreads I have ever seen, everything from sausage and eggs, several different breads to choose from, cold meats and cheeses (including a random, but very tasty chicken/jelly terrine thing) cereals, jams, yoghurts, tomato, cucumber, cream cheeses, cakes, biscuits, juices, tea and coffee. It really set us up for each day, usually through until dinner time!

The hotel also had a small gym, sauna and pool, which we didn't get around to using but looked nice enough. The Reception staff were fantastic. Friendly, happy to answer questions and spoke good english. They were happy to book taxis for you and helped us decipher the bus time table!

It is definately worth asking about the buses, as the timetables are a bit confusing at first and from the hotel after around 11am, only run around once every 30mins or so. Buses and trams for a 30min ticket are only around 30-40p and a taxi from the hotel to the town centre is around £4-5.

The hotel is out of town (about ten mins by taxi, traffic depending) but for us, it was perfect as we got a lot more for our money and transport wasn't really an issue, getting a tram and bus back from the centre is all part of the experience.

Only downsides are, if you're looking for a hotel with a view, it isnt for you, but who goes on holiday just to sit and look out of the window?! Also, it is right next to a main road and the first night we were there it was quite warm so we needed our windows open and it was very noisy. Fine with the windows closed though. For us, not a big issue overall.

We booked through LowCostHolidays who were fantastic. Emailed us confirmation details straight away, tickets and hotel voucher came through promptly, no waiting around. They were the best value we could find and it has to have been one of the easiest holidays we've ever been on. Flights at good times and both of which arrived 20mins early!

Also, I have to recommend KrakowShuttle. We booked our airport transfers to and from our hotel with them, along with tours to Auschwitz/Birkenhau (you cannot come to Krakow without visiting!) and the Weiliczka Salt Mines (amazing place). The service was faultless, friendly, polite drivers, english speaking, prompt and again very good value.

Krakow is a beautiful city, you will fall in love with the Old Town centre, with its beautiful square, teeming with restaurants, bars and cafes, day and night. The people are friendly and are understanding if you struggle with the language. It is definately worth learning the basics of Polish out of courtesy, even if you get it wrong, they appreciate the effort!

In the main square and around, you will see little electric golf-buggy like carts, offering tours of the Old Town, Jewish Quarter and Kazimierez. You will also probably be approached by nice-enough guys trying to flog you one of these 1.5hr trips. Don't do it. The price is extortionate (around £20 more than what we paid for a 5hr trip, with door to door transport from our hotel to the Salt Mine with KrakowShuttle) Its just a drive around listening to a recording. Far better to pick up one of the free maps from a Tourist Information point and you can walk it yourself, or use the regular trams.

Try the Milk Bars, (old communist style canteens serving tasty food for only a pound or two), try the peirogis, try the vodka (to buy a half litre from one of the 'Alkoholes' is around £3-4) and on nearly every street corner you will see blue carts selling large bagel/pretzel things made fresh each day. Try these as well, plain but tasty and only around 25-30p each. You see all the locals eating them. Makes me sound like I am saying do nothing in Krakow apart from eat and drink....!

Finally, if you are planning on going, enjoy it!