Very nice hotel at the outskirts of the old town of Krakow. Only a few minutes from the main square. Friendly staff and good ambiance. Also very practical for us who picked up a rented car on the last day of our stay. There is a parking lot right opposite the hotel.
We had a wonderful, spacious corner room.

The biggest drawback in this boutique hotel is the quality of the beds. They are simply not comfortable. I was also not impressed with the cleanliness of the rooms. It wasn't anything specific, it just was a bit shabby. It is an old hotel converted from a townhome, and insufficient attention has been paid to the acoustics. It can become a bit loud from the outdoor traffic and the noise in the corridors. There is an elevator, which is a plus. The restaurant providing breakfast is quite good with a wide selection of items on the buffet. Again more attention could be paid to the cleanliness of the tables when bussing them. U.S. travelers don't like the crumbs simply swept off the table cloth between seatings. The staff is helpful and cordial. The location, within walking distance of the old town is excellent.

I got into Kracow late on the train so I was looking for a place closeby. It turns out the Old Town is just next to the train station and the Hotel Pollera, which has been around for over one hundred years, was right where I needed a hotel : ) I initially booked one night then two more then another. I could have gotten a better priced hotel but was completely lazy. The location was perfect. It is an old hotel but in relatively good condition. My room was a single which really wasn't worth the money and it was located between two rooms that were both used by housekeeping (I think the room may have used to have been a closet...literally). I paid a discounted rate of around 65.00US for the room per night which I didn't think was a good value. The breakfast buffet in the morning was included and was great. The personnel were very helpful and friendly.

We stayed here for 5 nights and could not fault the hotel in any way. It is a perfect base in which to explore Krakow and staying here won't break the bank. In fact what we did this trip was stay here 5 nights and 2 nights in the delightful Wentzl Hotel (see my review).

The Pollera is what I would describe as authentic Polish faded grandeur. It was clean, the breakfast was adequate (continental) and the staff were attentive. We requested a room overlooking the theatre on booking and this request was granted. The theatre was beautiful lit up at night.

We wouldn't hesitate staying here again.