I was leery when I saw the town, which does not have much to draw tourists, but very pleased with my experience here. Only in the hotel for about 12 hours, but the room was comfortable. Our group had dinner and breakfast which was very acceptable.

This was my second stay at this hotel.halfway through my stay they hit me with a charge of 600 to park there.The shower head couldn't stay in as the holder was broken.The staff were terrible with no customer care skill baring some notable exceptions.The restaurant staff were great,The housekeeping staff were great.Baring one recptionist it was a bust .I come to Czestochowa every couple months.Hidden charges really pissed me off as i never like anything out of my control.When i booked the hotel took the full price of the booking was taken at the same time.My room was ok but small.I have a degree in hotel management and tobe told by staff that "its not my problem /fault" is insane.I pay a lot of money but i get the impression that as a foreigner my money is all that counts.Also the internet in my room was worse than we have in afghanistan which made it hard for me to work.

I stayed in a suite for one night which had a bathroom & separate toilet with wash basin. I did not use the separate toilet and wash basin until the morning to shave and when I ran water in the basin it was a dark orange colour. It took at least 5 minutes for the water colour to clear.
In addition, on arrival the room had a very strong smell, almost like burning rubber,
The foregoing items indicated that the room had not been fully checked & serviced prior to our arrival.
I reported these items to reception but they did not seem to be that concerned.

Good condition and place for stay and visiting of Częstochowa, particulary to visit of Monastery. Short distance to monastery is specialy important for old people and sick, with trouble of moving. To high prices for stay with pets.