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Orbis Hotel Neptun – reviews, photos

3.0 of 5
18 Matejki St., Szczecin 70530, Poland
Hotel amenities
Orbis Hotel Neptun
Orbis Hotel Neptun
Orbis Hotel Neptun
Orbis Hotel Neptun
Orbis Hotel Neptun
Orbis Hotel Neptun
Ranked #12 of 24 hotels in Szczecin
3.5 of 5 stars 31 Reviews
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31 reviews from our community

    Trip type
Traveller rating
    4
    13
    9
    3
    2
Date Rating
Warszawa
Top Contributor
112 reviews 112 reviews
Reviews in 28 cities Reviews in 28 cities
37 helpful votes 37 helpful votes
“Very good location near Galaxy mall”
3 of 5 stars Reviewed 10 October 2010
1
person found this review helpful

The hotel is 3 star and it even deserves for 3.
In my remark chosing this hotel was the location - very near to main shopping streets and near Galaxy mall and building Kaskada mall.

It is not modern style furnished, the bathroom is small & the lobby is also old style. The reseption staff is kind and providing quick service. The building reminds the old epoque - socialistic building, quite high.

There was free internet in a rooms using cable.

No fintness center or pool.
The breakfast offer was medium.

  • Stayed October 2010, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask ksiazemati about Orbis Hotel Neptun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
Senior Contributor
24 reviews 24 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“Do not stay here if you can avoid it.”
1 of 5 stars Reviewed 13 June 2010

During my time in Szczecin, this was the only hotel that had any rooms available. Now I know why
I was on a no smoking floor, in a no smoking room, however both the common areas and my room absolutely stank of stale tobacco smoke. I urge the hotel management to change the carpets and curtains on these floors as I suspect it will be the only way to resolve this issue.
However, my biggest issue was with the hotel's management of its two car parks: On checking in I paid for parking for my two night stay and received a stamped ticket. Thinking that this would set me up for my stay (as I had been informed), I became increasingly dismayed - and then increasingly angry - as on each occasion when I tried to enter or leave either of the two car parks (several times each day), the attendants rudely informed me that I could not enter (or leave) without either going back to Reception to pay (I already had!) or to the other car park to get either a different type of ticket, a new receipt or an entry/exit card. On day two I was told that the car parks were full and I could not enter, despite being able to see several empty spaces from the gate! Eventually I was allowed to enter after vigorously protesting that I had paid for a space for my entire trip. By day three it had become such a problem that I carried an entry card, a stamped receipt and a ticket for each car park, just in case - even then the attendant was reluctant to allow me to leave the car park without him keeping all of these documents!! Knowing that this would prevent me from re-entering without another major scene, I refused and after a lengthy argument, I was "allowed" to take my car out of the car park while retaining the proof that I had paid.
I intend to visit Szczecin on a regular basis. If the other hotels are full in the future, I will drive the 90 minutes from Berlin rather than stay in this hotel again!
By the way, the bed was comfortable!!!

  • Stayed June 2010, travelled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Oppegard
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“communist-style hotel”
2 of 5 stars Reviewed 29 May 2010

The hotel building is a relict of the Iron Curtain days.The view from the hotel is the worst I've ever seen.Room was OK though, but nothing to brag about.Nightclub was full of middle-aged blond prostitutes for those who are interested. Would not want to stay here again

  • Stayed December 2007, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Kjelloslo about Orbis Hotel Neptun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Very nice, very polish”
4 of 5 stars Reviewed 5 January 2010

This is a very nice hotel with a friendly staff - both hotel and staf is very polish, but that's what you came to Poland to experience, right ;o)
Beware of danish bus-tourist, they are very annoying (danish myself).

Stayed July 2007, travelled as a couple
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Ask YoavOD about Orbis Hotel Neptun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Galway Ireland
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great location great value enjoyed our stay”
4 of 5 stars Reviewed 4 December 2009

Got more than we paid for- Eur 192 for 7 days. Room was quiet clean warm spacious and bed comfortable but got extra pillows. Enjoyed sauna & free computer room. Staff were polite and helpful-had no problems like other guests. Did not use restaurant The lobby was smoky as others have said due to smoking areas. Need better air filtering and fresheners. Would stay here again. Hotel located behind Galaxy SCtr two mins walk where we had breakfast/lunch in cafes or hot & cold food in Real supermarket. Walked everywhere and were lucky with weather-chilly days and cold nights with most rain at night. Did the tourist trail-red line on footpaths. Both had dental work which was 80% cheaper than Ireland. Food was excellent and so cheap. We used Tripadv tips and ate in Avanti Columbus Bombay restaurants. Nearby Cafe 22 expensive but incredible city views. Had great massage at Park Hotel Spa nearby Eur19. Bit of a language barrier but people very helpful and overall a great trip.

  • Stayed December 2009, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask MarynPat about Orbis Hotel Neptun
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Orbis Hotel Neptun Also Known As

  • Orbis Hotel Szczecin
Address: 18 Matejki St., Szczecin 70530, Poland

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