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Hotel General – reviews, photos

5.0 of 5
Svornosti 1143 / 10 | Smichov, Prague 150 00, Czech Republic
Hotel amenities
Hotel General
Ranked #6 of 673 hotels in Prague
5.0 of 5 stars 337 Reviews
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337 reviews from our community

What travellers say about this hotel
  • Old town(25)
  • Welcome drink(13)
  • Very good(9)
  • Charles bridge(6)
  • Very clean(5)
  • Friendly and helpful(5)
  • Tram stop(4)
Traveller rating
    303
    28
    5
    0
    1
Only show reviews for Family (31) | Couples (206) | Business (17)
Date Rating
Edinburgh, United Kingdom
Contributor
14 reviews 14 reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
“Amazing service, very helpful staff, the best two nights ever.”
5 of 5 stars Reviewed 13 February 2012

We booked this place for two reasons: positive comments and good price.
Each £ spend on this accommodation was worth it. 5* service you can see everywhere. Glass of champagne at a check in, Staff were very helpful (gave us all tips about Prague, places to go and eat).The best thing I have experienced was a breakfast delivered to a room. Food was fresh, well made:) I look forward to stay there again.

Hotel is not situated in the Old Town, but still it's a walking distance over the bridge. Behind a corner there is a metro station which will take you very fast to the Old Town.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Jakub S about Hotel General
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileM, Director of Sales at Hotel General, responded to this review
14 February 2012
Dear Jakub S,

Thank you very much for choosing our hotel and for your review.

Great to see that you enjoyed your stay with us. Your satisfaction is the best motivation for all of the hotel’s team members. Thank you for sharing this moment with us.

We are looking forward to welcoming you again in the soon future.

Sincerely,

On the behalf of the hotel General team - Ringaile Radojevic
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
“Highly Recommended”
5 of 5 stars Reviewed 11 February 2012
1
person found this review helpful

If you want to spent reasonably for a very decent place, Hotel General is the Place! My Wife and I were in Prague in July. We stayed in this Hotel for 5 nights. It might be a bit far from the city center, as you read in other reviews, but if you don't mind walking 20 minutes along the river in a beautiful historic city you should book this Hotel. Alternatively you have access to street cars which is 5 min walk from the hotel and take you to different touristic attractions within 10-15 minutes. But honestly we enjoyed walking around the city and didn't feel the distance. The Hotel itself is awesome!...very welcoming friendly helpful receptionists who patiently spend sufficient time to explain everything you need to know about the city and guide you whenever you have questions. Hotel is an old building (boutique hotel) but very well maintained...rooms are big enough with classic decoration and super clean...service is excellent...you will not be disappointed...the other thing we enjoyed was the breakfast buffet which was included in the room price and had a wide variety of food. Overall excellent experience and we'll definitely stay there again if we go back to the beautiful Prague.

  • Stayed July 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask MaxNel about Hotel General
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileM, Director of Sales at Hotel General, responded to this review
14 February 2012
Dear MaxNel,

On the behalf of the hotel General team I would like to thank you for your stay with us and for the review of our hotel services.

It is a great pleasure to receive such evaluative and thorough review and I would like to thank you for the time spent while writing it. All our guests are mostly welcomed to share the thoughts about their stay as we see the comments also as a valuable source for further possible improvement.

We would like to thank you for your stay with us and to invite you to come back to hotel General on your next trip to Prague.

With warm regards from Prague and General Team

Mrs. Ringaile Radojevic
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Drogheda, Ireland
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
“very affordable. top of the range 5 star.”
5 of 5 stars Reviewed 10 February 2012
1
person found this review helpful

we spent 4 days in this beautiful hotel,the welcome from the staff,the rooms ,the restaurant were all just amazing.it was our first time in prague and certainly wont be our last we would really recommend this hotel.

Room Tip: all rooms were of a very high standard.
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  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by Declan r for Prague
Ask Declan r about Hotel General
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileM, Director of Sales at Hotel General, responded to this review
14 February 2012
Dear Declan r,

I would like to thank you for your review and time.

It was a great pleasure to receive such positive review and acknowledgement of our efforts. We are glad that we were able to make your stay as comfortable and unforgettable as it is possible and hope that on your next trip to Prague you won't forget to visit us again.

With warm regards from hotel General team,

Mrs. Ringaile Radojevic
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Glasgow, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Our first five star experience of Prague”
5 of 5 stars Reviewed 10 February 2012
1
person found this review helpful

We had such a fantastic stay at this friendly five star hotel......every one was so friendly and helpful that you felt totally at ease and so comfortable in this beautiful hotel. Our suite was just fantastic, so quiet and comfortable for lounging around in. Breakfast was included in our deal and it really set you up for the day. We had booked this trip for my husbands birthday and to celebrate the hotel gave us a lovely bottle of wine which was so nice and considerate of them. All these little touches would make anyone want to visit again. This is a beautiful hotel in a beautiful city. I would recommend this hotel to everyone who wishes to visit Prague as the Hotel General really will make your visit perfect in every way.

Room Tip: Ask for a room facing the courtyard as it will be lovely and quiet
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Stayed February 2012, travelled as a couple
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Ask elizabeth_rennie about Hotel General
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileM, Director of Sales at Hotel General, responded to this review
14 February 2012
Dear elizabeth_rennie,

I would like to thank you for your review and time.

It was a great pleasure to receive such positive review and acknowledgement of our efforts. We are glad that we were able to make your stay as comfortable and unforgettable as it is possible and hope that on your next trip to Prague you won't forget to visit us again.

With warm regards from hotel General team,

Mrs. Ringaile Radojevic
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San Jose, California, United States
1 review
“First trip to Prague”
5 of 5 stars Reviewed 7 February 2012

I got to travel to Prague and Stockholm recently (Jan) by my self I may add and I was very happy that I was booked into the Hotel General, they were very freindly and most helpfull (even helping me load a Local sim card in my US phone). I ate in the Hotel most nights and the food was very good, even brakfast made to order each morning.

Room Tip: Small hotel so any room was nice.
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  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Dan S about Hotel General
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileM, Director of Sales at Hotel General, responded to this review
14 February 2012
Dear Dan S,

I would like to thank you on the behalf of the all General team for choosing our hotel for you first stay in Prague. If gives us a great pleasure that our efforts towards provided services have made your stay pleasant and unforgettable.

With best wishes from Hotel General team
Ringaile Radojevic - DOS
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Additional Information about Hotel General

  • General Hotel Prague
Address: Svornosti 1143 / 10 | Smichov, Prague 150 00, Czech Republic
Price range (per night):* INR7,113 - 15,347

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