We were picked up from the airport by a pre-arranged taxi booked through agent at reasonable price. We checked in and then were taken to our apartment a few minutes away. We were allowed to check in early which was good. The apartment e on the first floor and was very large with very high ceilings. It was nice and warm even though it was freezing out. There was everything you could need. There was even washing up liquid, a dishwasher tablet, clothes etc. There was even a washing bin and clothes horse. The walk in shower was excellent. The apartment was in a good quiet location but within walking distance of most sights. There is a small shop right near the apartment or a Tesco 5 mins away. We found the apartment pretty much as you see it on the website. We were also allowed to check out late as our flight was not until late afternoon. I was pleased with our choice to stay here.

We stayed in unit 52
With an amazing view over to the Castle. 5 star quality

The Residence is centrally located and is everything it was advertised to be. The apartment was large, spacious, fully equipped. The beds are large and comfortable, the room heating system worked and all the basics including a coffee maker were in the kitchen. We were even sent a small Christmas Tree by the Management to help celebrate the season. The shower was full pressure and hot water was plentiful.

The biggest benefit for us was the friendliness and support offered by the staff. They would attend to every item immediately and answer our questions, or find out and get back to us if they didn't. There is almost everything within walking distance and walking is a treat with so many old buildings all around us.

I stayed in one bedroom apartment number 52. This was my first stop in Europe trip. The first impression is... Wow... a big apartment with modern design and excellent view. During the trip we always seek help from there 24 hrs reception service, they are very helpful, We specially thanks the staff - Brabrara, she was very friendly and spend her every effort to help us. We will highly recommand this apartment to our friends.