Picked this seemingly quaint hotel from the pictures on the internet site..definitely great ..excellent location, but in the hot summer months that is about all it has going for it.
Arrived 16th July for a one night stay...first impressions, quaint & charming.huge two bedroom suite..the room (no: 1) was exceptionally hot upon entering.. hotter inside than out...no air conditioning, only one pedestal fan to cool this huge area, totally useless..
The beds had the usual thick heavy doona on it (why in the summer can they not provide a top sheet)
Many cobwebs and a serious damp problem in one corner of the room
Even though there were two sets of windows in each frame, being the tourist season you could clearly hear the chatter and noise out on the street...but that is normal for this time of the year.
The shower was a joke....!!! ok for a smallish person (me :) but a normal size male would hardly fit in..he would have to .walk in & back out, no room to turn around or raise the arms :)
Breakfast !! pathetic....fresh fruit consisted of 6 green apples & 1 wrinkled skin orange, the usual boiled egg, something that resembled a mixed packet of diced vegetable, anemic looking frankfurters floating in greasy water and scrambled eggs plus the usual cold cuts, cheese, bread etc
Do yourself a favour, at this time of the year choose a quaint hotel in Old Town that has air conditioning. :)
No lift - but then most of the small 3* hotels are the same
I am an avid TA browser..and really value and appreciate peoples comments...always check out TA before booking any accommodation on line
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
17 September 2010
Dear Lizzy18,
thank you for your review. I am very sorry you were not sotisfied. I am always asking the people to solve their problems immediately with the receptionists or the management, so the everything can be solved right in that time. We can provide top sheet instead of usual one in 5 minutes, just ask for it :) Air-condition seems to be ageless problem ... again and again I can only repeat what I already said - We really do not have air-condition and we never offer air-condition in this hotel. This building is cultural heritage from the 14th century listed in the UNESCO, most of the walls are really originals. There is no chance to damage the walls for all the air-condition pipes, wirings etc. And the electrical fans are much more environmentally friendly. You dont need to check TA reviews because of the air-condition in the hotel you need to check the hotel equipment before you booked it so you cant be surprised with no air-condition :)
I am checking the rooms daily and I cant imagine so many cobwebs you writing about :( Breakfast is very individual thing, each person need different food, we are trying to do our best to make you all sotisfied. Please ask for the breakfast you like at the reception, you will get it!
Kind regards
Tomas Havranek
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC