Santini Residence is by far one of the most wonderful hotels we have stayed in, and we both are quite well travelled. Being located in the Lesser Town and very close to some wonderful restaurants and quaint shops, this hotel was a great find. It was our first visit to Prague and all the staff at Santini made it a very memorable trip for us.

We stayed in Room 7 which had a very large bedroom area with beautifully painted ceilings, and a separate lounge and kitchenette area.

The staff at Santini all spoke very good English and where sooooo helpful. All the ladies on reception where really good and when we needed to organise tours and transport to and from the airport nothing was too much trouble. Not to forgot the staff in the restaurant who where so pleasant and cheerfull.

A special thanks to Marie on reception, you where fantastic!

Not your average five star hotel, no gym, no nightclub, no turn-down service ... BUT ... discreet luxury, lots of space in the rooms, quiet nights, friendly staff and the feeling of home away from home. For honeymooners and business people as well, even for a longer stay (free WLAN, comfortable desk, etc.). For people who appreciate something special. And for tourists as well: Castle, Charles Bridge, Old Town in walking distance, tramway station nearby. I will definitely return.

We can’t praise this hotel enough. Fantastic location just down from the castle and only five minutes’ walk from the Charles Bridge. The rooms we have stayed in (this was our fifth visit) have all been excellent. The staff are all incredibly helpful, polite and friendly. Nothing seems too much trouble. Being such a small hotel (there are only 10 rooms) public areas are limited – but there is a nice area to sit and rest, leave luggage at the end of your stay and a selection of books to read (plus free internet access via a pc). To be honest though, there is so much space in the rooms that you don’t need anything else. We were in room 6, a suite – huge bedroom (and bed) lovely and magnificently painted wooden beamed ceilings in the lounge which is even bigger than the bedroom. Bathroom as well as a shower room, two flat screen t.v.’s (several English channels) and a small kitchenette. What more could you want? Views and plans of all the bedrooms are available on their web site.

Catering facilities in the Santini Residence are limited. Breakfasts (pre-ordered the evening before from a big selection, hot and cold) can be delivered to your room or taken in the small bar area downstairs. There is a small bar at the front of the hotel, fine for a snack but not much more. However, there is a multitude of places to eat right next door and down the street – plenty to suit everyone. The bar we usually use, the St. Nicholas, just five minute’s walk from the hotel (first discovered on the advice of the hotel) seems to have changed hands since our last visit and was not so good.

The hotel was good for advice for a day out – and booked this for us as well as information about concerts. The Information Centre in the old square (which is 15-20 minute’s walk from the hotel) is extremely helpful and helped us to choose from a multitude of concerts on offer. The only downside I would say is that the hotel seemed a little more pricey than on our last visit, two years previously – there are cheaper five star hotels around, but whether they are as nice, friendly and well situated I wouldn’t like to say. However, there are still deals to be had and we ended up paying around £115 per night for the room and breakfast – a cracking deal, although we had only paid for a junior suite we were upgraded (well there has to be some benefits of staying several times before!).

To get to the hotel from the airport we used www.prague-airport-transfers.co.uk This was a simply great service, met on time by pleasant driver with a board with our name on it marked very clearly. Presented with informative maps and a voucher which gave us a free walking tour of Prague – great! Return taxi was there dead on time. You pay in cash or pre-pay over the internet. Good rates £18 each way (cheaper than booking through the hotel) and defeats the possibility of having problems over price and journey which, we understand is still a problem in Prague.

In begin, i would really like to give this place 5 stars, but the few things soured the experience. This place is pretty (we had room 8) and spacious and close to
the old town and no problem for walking. The paintings on the ceiling are great to look at while you rest on that large comfortable bed!
Ok, here are the things that i was surprised at given the stature of this B&B.
- You have a great evening and look forward to a sumptuous breakfast, but the
breakfast was a big letdown. The kitchen staff were not as friendly at the front desk staff.
When i asked for jam, the staff replied " just one?"
- On several occasions, the order was not complete (we stayed 3 nights).
- By the way, you share the cafe with people that are not guests.
- Food is mediocre quality. I had expected a better quality of items.
Other items:
- the fan in the bathroom is timed and will turn off after one minute. This is not
nice when you are taking a bath...
- A light was broken which took 2 days to replace.
- Body soap container screwed to the wall.
- Shower water control lever poorly placed.
- Maid service turned off the heat and opened the windows. We came
back to a dark, cold, unwelcoming room!

Everything else was great!
I would stay again.