We can only write praises about this hotel and its staff. The staff is very professional and friendly, and always got out of their way to make us feel welcomed. We were actually very impressed by the way we were welcomed when we first arrived. The rooms are spacious, modern and clean and the location is great (within a 20-minute walk of all the main attractions in Prague). We also used the hotel's transportation service from and to the airport and recommend it too. The drivers were always on time and the cars were comfortable and clean. This hotel is a perfect choice for a great stay in Prague.

We arrived on a very cold January day and were received with a glass of hot-spiced red wine that gave us a clear idea of the care we would receive in the hotel. We were not disappointed.
The first room we were showed was a charming one, under the roof, with slanted beams that turned out to be a little low for my tall husband. They immediately offered us a lovely suite with a four-poster bed. Everything was perfect (except for the reading lights--a usual problem in most hotels--but that was quickly fixed.) Wonderful breakfast!....The staff could not have been nicer.
We stayed 5 days and tried both the restaurant and the small pastry shop where I had a cup of truly memorable thick chocolate: one of the very best 5-star experiences we ever had!
Important advice: never take a cab except for the AAA cabs or else, negociate the price ahead of time.
Also, we reserved an airport transfer ahead of time at prague-airport-transfers.co/uk. Their prices are extremely reasonable and the service is perfect: our chauffeur waited for our plane which was an hour late, and the trip was only about $26 for 4 persons in a private car.

If you are reading this then you are probably doing your homework on the best place to stay in Prague - well congratulations, you have just found it! Don't waste your time looking for anywhere else - this is quite simply - perfection. We have just returned from a superb three night stay here and i can honestly say this must be one of the best hotel experiences of my life. From the moment we were collected at the airport by the hotel driver to the sincere farewells from the staff as we departed - this is how a hotel should be run. There are not enough superlatives to adequately describe the quality of this luxury boutique hotel. Its location near to Charles Bridge makes it the perfect choice for exploring both sides of the river and Prague is a city best explored on foot to fully appreciate its beauty. Its the little touches that set this hotel apart from the rest and all the staff, without exception were professional, exquisitely well trained and above all genuinely friendly and welcoming. Nothing was too much trouble, they arranged for chocolates and wine to be in the room on arrival for my girlfriends birthday and their help with making reservations for concerts and recommending restaurants were invaluable for getting the most out of a short break. Breakfast was a delight - high quality food and friendly service. We decided to eat out for dinner as there were so many places we wanted to sample across the bridge, but the dinner menu looked lovely and we will definitely eat in on our next visit. Don't miss the complimentary wine and cheese tasting every night between 5-6pm - a great way to start the evening and a chance to plan the night's activities in the opulent surroundings of the hotel lounges. We both had massages in the hotel's amazing Spa - and that was just sublime. Sauna first to warm up, 60 minutes of pure heaven with the Alchemist Massage (a combination of 3 massage styles i think) and then further relaxation in the pool area. The bedrooms were excellent and very well equipped, sumptuous bathrooms and every luxury you would expect for a hotel of this quality. The owner of this establishment should be very proud of his hotel and the amazing staff that ensure its smooth operation. Your trip to Prague will be wonderful experience and if you choose to stay at the Alchymist Grand Hotel and Spa - it will be truly memorable Life is short - just do it!!.

I have seldom come across customer service of this standard. The taxi was super friendly and chatty, the welcoming staff treated you as a VIP, offering you a drink and spending almost 20 minutes explaining what the hotel had to offer. The rooms were luxurious, spacious and clean. the spa had the choice of a sauna or a steam room with all the amenities. The wine tasting between 5-6 pm offered not only surprisingly good quality wine ( bottomless) but the cheese nibbles were a perfect pre-theatre/show amusement to keep you going till post-theatre supper ( most sightseeing is closed from 4 or 5 pm anyway). The restaurant was stylish and offered equally superb food in a most elegant setting and as for the breakfast, it offered an excellent quality spread from fresh croissants, home made cakes, freshly squeezed juices, egg benedict .... ( only the coffee was absolutely undrinkable but I asked for espresso without a fuss). The location was perfect too, 2 minutes from Charles Bridge and the Old Town,
In short: service, friendliness, surroundings, location, amenities ... all oozed charm, a feeling of luxury and uniqueness and an incredible attention to detail which made our stay in Prague exceptional.