I chose this hotel for a morning flight out of Prague. Convenience to airport positive. After that -- not so much. The benefits, as there was some.
First: free shuttle to and from airport. Kiosk for shuttle present in Terminal 2 when arriving; however, not so easy to find. Don't expect help from airport personnel finding it. People in Prague not helpful a bit. Second: ,the room at Ramada was clean and spacious and will give them that also. Third: the continental breakfast in morning was also very nice.
Now the drawbacks -- without a vehicle next to impossible leaving the hotel - no easy transport. Following a familiar theme of people in Prague, front desk personnel where anything but friendly. Wow – any question I asked was given a response of outright hostility. Also, the night I was there the restaurant and bar were closed do to a "conference". A heads up on that would have been nice on decision to stay at Ramada.. Instead, my only option for an evening meal was to order room service, which turned out to be good food but premium in cost. The added surcharge for room service I thought could have been waived since restaurant was closed.
Overall, though, if looking for convenient place to stay close to airport , I believe ok , but if looking to use as headquarters in and out of city center, avoid.
Room Tip: Have number to hotel if need to call for shuttle -- otherwise might be out of luck trying to get to...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
14 October 2011
Dear customer,
thank you very much for this review. I would like also to thank you both for praising some of our services and to drawing the attention to the weak sides of our hotel. Shuttle service operates non stop and from 7.00 am till 9 pm it is possible to address one of our two airport booths to call for shuttle sevice. In the night time one has to call reception either +420 22011 1250 or +420 22011 1251 . I am very sorry that the reception staff did not make an impression of the friendly service on you- next week we hold meeting and training with the reception desk in order to improve our services.
Hope to see you again in our property!
Hotel manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC