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Hotel Residence Retezova – reviews, photos

4.0 of 5
Retezova 9, Prague 110 00, Czech Republic
Hotel amenities
Hotel Residence Retezova
Ranked #22 of 674 hotels in Prague
4.5 of 5 stars 268 Reviews
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268 reviews from our community

What travellers say about this hotel
  • Old town(29)
  • Charles bridge(15)
  • Friendly and helpful(7)
  • Very clean(7)
  • Living room(6)
  • Ebel next door(3)
  • Would definitely stay(3)
Traveller rating
    224
    36
    5
    3
    0
Only show reviews for Family (63) | Couples (116) | Business (12)
Date Rating
Breda, The Netherlands
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
“In 15 minutes you're everywere in the city!”
4 of 5 stars Reviewed 29 January 2012
1
person found this review helpful

We booked the hotel by telephone. They speak perfect English and were very helpfully. Although we arrived in a small street, the hotel was easy to find. The room (Berlin apartment) was clean, basic but we had everything we needed. The room was near the reception and the stairs but we haven't heard anything. The bathroom is a bit small but has a great shower!
The hotels location is ideal because it is in the old centre and you can walk within 15 minutes to every well known attraction. We haven’t used the public transport.
The breakfast is next to the hotel was simple but good. We really enjoyed Prague!

Room Tip: We had the Berlin room and was great!
See more room tips
  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Very good location”
4 of 5 stars Reviewed 21 January 2012
2
people found this review helpful

Our family of 4 booked the large 2 bedroom "London" apartment directly with this Hotel for our last stop in 4 weeks of travel, for a 5 night stay in January. It was a bit more expensive than some other apartments considered but we chose it for its working, wood burning fireplace and beamed ceilings, for a special last stop.

The Hotel is very well located for the main sights in the Old Town and Charles Bridge and the "London" apartment is extremely large and comfortable. It has two bathrooms which was great with 2 teenagers and the beamed ceilings and attic style have a lot of charm. There is a small roof terrace which would be lovely in the summer. The kitchen is minimally equipped so not sufficient for more than light/ simple cooking, although it has an oven. The living room is very pleasant although we would have preferred more comfortable sofas instead of the stylish but formal chairs.

The negatives were: that the fireplace was not able to be used, despite being assured otherwise when booking, apparently due to some problem with smoking. It was unclear how long it had not been able to be used although it was still being referred to on the Hotel's website and on Booking.com. This was extremely disappointing and no steps were taken to rectify the problem for us, or offer more than a "sorry but nothing can be done" response. The service was otherwise generally polite and helpful.

The apartment and any on the same side of the building also have one or more rooms looking onto a small internal courtyard with other non Hotel apartments, and a noisy party until around 1am or so one night penetrated the double closed windows of our main bedroom. We were too tired to be disrupted greatly and we suspect the courtyard issue would be common for Prague and not only this Hotel, and more of an issue in the summer.

On the whole- a very good apartment, except for the lack of the expected working fireplace and not so great service response regarding it, in an excellent location.

  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
“Amazing place in possibly the best location in town!!”
5 of 5 stars Reviewed 11 January 2012

Booked this via one of the many web resources for aroun 90euros a night. The New York room was lovely, spacious and ver well presented. The staff where fantastic and the location is right where you want to be. Very highly recommended.

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Navytown
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Close enough to perfect!”
4 of 5 stars Reviewed 2 January 2012

We stayed at RR for two nights to celebrate New Year's Eve in Prague and although we didn't spend much time in the hotel (too much to do/see in Prague!), we definitely enjoyed our stay--and will likely return on our next trip.

The hotel is quite conveniently located in Old Town, only minutes from the Old Town square (astronomical clock) and the Staromeska (sp?) metro station, which makes it an easy base from which to explore the sights. The hotel does provide an airport transfer service, however we found it too easy and cost-effective to get there by bus and metro (119 to the terminal stop, Dejvicka, then A line to Staromeska stop) to make use of it.

The rooms are essentially apartments, and thus super-spacious by European (and even American) standards. We stayed in #5 "Madrid," which was very clean and featured a foyer, small kitchen with flat/glassware and a refrigerator/mini-bar, dining table/chairs and a huge bedroom with hardwood floors and what must have been 15' ceilings with an interesting design painted on the overhead beams. The room had a 32" LCD tv with both local programming and a million other channels available via the Hotbird satellite receiver. Wi-fi was also available and worked fine (after resetting the in-room modem).The only downside was how tiny the bathroom was by comparison...though it did include a bidet, which is always a bonus in my book. :)

With only 9 rooms, the place is rarely manned by more than one person, which is fine until there is a problem that exceeds that individual's skill set, which unfortunately we did experience a couple of times (though I won't go into here, as they were minor inconveniences that we are confident are now sorted out). Of note, we found Natalya to be exceptionally pleasant and helpful with quality restaurant recommendations (Cafe Cafe) and directions, particularly since she only recently moved to Prague.

Finally, the elevator was broken during our stay and with several rooms up on the third floor, this could be an issue for those with mobility issues.

Overall, we enjoyed our stay at RR and will likely return with a larger group in the Summer!

  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Natalia Gdovinova, Front Office at Hotel Residence Retezova, responded to this review
4 January 2012
Dear Valued Guest,

Very big thanks for such a nice and detailed review. It was pleasure for me to assist you during your stay and to spend with you last days of the year! Your comment makes me very happy ;-)
I am very sorry about inconveniences what happend and believe that when you will come back we will be really PERFECT!
We are looking forward to welcome you and your friends here in the summer!

Warmest regards from Prague,
Natalia
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2 reviews
“We will be back :-)!”
5 of 5 stars Reviewed 2 January 2012

Great stay in this lovely hotel. Very nice and spacious room. Clean and tidy. Very friendly and helpfully service, especially receptionist Natalia.
Hotel is in the middle of Old town and shopping centre.
We will definitely come back to beautiful Prague and stay in this hotel!

  • Stayed December 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Natalia Gdovinova, Front office at Hotel Residence Retezova, responded to this review
4 January 2012
Dear Valued Guest,

Thank you!! Comments like yours are making me very very happy. Hope to see you very soon again ;-)

Warmest regards from Prague,
Natalia
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Hotel Residence Retezova

  • Residence Retezova Hotel
  • Residence Retezova Prague
Address: Retezova 9, Prague 110 00, Czech Republic
Price range (per night):* INR7,503 - 18,675

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