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Hotel Carol – reviews, photos

3.5 of 5
Kurta Konrada 12 | Praha 9, Prague 12190, Czech Republic
Hotel amenities
Hotel Carol
Ranked #317 of 674 hotels in Prague
4.0 of 5 stars 31 Reviews
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31 reviews from our community

    Trip type
Traveller rating
    6
    19
    4
    2
    0
Date Rating
Copenhagen
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“Good idea: Finish rebuilding the hotel before you rent out the rooms”
2 of 5 stars Reviewed 20 November 2011

Our floor was under construction so a lot of noise, also on saturday and sunday!!
Nothing was workin in the bathroom, loose dripping tap and shower-head, even the actual toilet was loose, so we had to be VERY careful using it.
Staff was polite at best, but generally avoided answering any of our questions. The pool is only open a few hours morning and night, otherwise you can book it for an additional fee.

Only positive points: the heating was working and the location is perfect when visiting the O2 Arena (3 minutes walk away)

  • Stayed November 2011, travelled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reindert Bronsema, Manager at Hotel Carol, responded to this review
18 April 2012
we tried to do the renovation without disturbing our clients, but obviously we didnot succeed 100%, for which we are sorry. Now we are glad that the renovation is completed and think the result is worthwile. If you will contact us we will offer you a free stay for 2 nights.
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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Basic, quiet, clean, safe, friendly”
5 of 5 stars Reviewed 8 March 2011
1
person found this review helpful

Location is subjective - it is a couple of blocks away from the office I was visiting. About five minutes away from the underground and there is also a massive shopping mall (Galerie Fenix) that includes everything from clothing, to a supermarket, to coffee shops and snack bars. This is not an 'tourist area'.

The room was massive and the bathroom exceptional. Everything was immaculately clean. Buffet breakfast with something for everyone and the hotel restaurant is good enough for a snack. The bar serves great local beer at a great price and the coffee is good.

There is a *very* small pool, free to use at certain hours, good enough for a wade.

Staff were lovely, helpful and non invasive.

I wholly recommend Carol if you need a quite place to rest after a long day and get in solid night of sleep.

  • Stayed November 2010, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liege, Belgium
Contributor
19 reviews 19 reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
“Quiet place, 15' of the centre via Tramway or metro, clean”
4 of 5 stars Reviewed 23 June 2010

We spent 4 nights in this hotel in december 2008 during Christmas event. We had booked a double room and we have had a spacious room with a small living room under the roof. Very quiet room , spacious, bed extremely confortable. The breakfast buffet offer large choice. Staff are serious and not very warm but it seems to be the rule in this country. Swimming pool and internet free. Clean. We park our car in their small private parking but streets seems quiet and we recommend to park your car in the street. We have booked through a travel operator as they offered the 4h night , than the quality/price were very good. Not far from the centre because metro and Tramway around the hotel. The place around is not very attractive.

  • Stayed December 2008, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Rotterdam
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“I would stay somewhere else if I had the option”
2 of 5 stars Reviewed 21 January 2010

Where one could expect to have either bad or good server, one does not really know what one can get. Some days one will get good service, other days one can expect to get the most horrible service one ever could expect. The personal are in many case more interested in dealing with their friends or colleagues, than to look after the customers. The food is average - when it is being served. They for Prague strangely enough do not have beer on draft which makes drinking in the bar a very sad experience.

  • Stayed January 2010, travelled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Zaventem, Belgium
Senior Contributor
23 reviews 23 reviews
Reviews in 18 cities Reviews in 18 cities
38 helpful votes 38 helpful votes
“Great hotel in a bad location”
4 of 5 stars Reviewed 20 May 2009

If you want to stay close to the O2 Arena in Prague this is your hotel! If you want a nice, clean, value for money, good and large breakfast, nice swimming pool, quiet neighbourhood, this is your hotel.

This hotel is a nit out of the centre but the metro isn't far from the centre. Lovely relaxing hotel.

  • Stayed May 2009, travelled as a couple
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Hotel Carol

  • Carol Hotel Prague
Address: Kurta Konrada 12 | Praha 9, Prague 12190, Czech Republic
Price range (per night):* INR4,335 - 6,725

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