“Excellent service, good location but our room was very noisy but they did move us to a better room”
We stayed at Hotel Sax for two nights, the hotel was clean, decoration was funky and staff were very pleasant.Upon checkin in we were given a map of the city and shown the major city attractions.
Our room (15) was also quite nice, clean and size is good by European standards, but it was very noisy everytime a car drives past, as it was on the first floor overlooking the street. Not many cars during the night so it wasn't too bad but very early in the morning there was a garbage truck or something that was so loud it rattled the windows and there were also buses that had a route down the street so it was impossible to sleep past about 6am.
We told the gentleman at reception and he kindly moved us to another room (41) which I think must have been a superior room because it was a lot more spacious, had an amazing view of the city out the window and best of all, very quiet.
For this reason I give it a three stars, because while we were lucky and they were able to accommodate us, other people may not be so lucky if the hotel is busy and will be stuck in a really noisy room.
Breakfast spread was good, a selection of cold meats, breads, fruits, cereal, juices and also a hot dish (omelette, pancakes, etc). You get filter coffee or tea but had to pay extra for capuccino or latte.
Hotel facilities, there was a printer, microwave and hot-cold water and ice in a common room near the lobby, but no tea or coffee facilities in the room. Also gym facilities but for extra. Although why would one go to the gym when on holiday in such a beautiful city!
They also provide an afternoon tea between 4-6 which sounded nice, though we were too busy sightseeing to attend!
All in all, a nice hotel with excellent service but request a room on the back side of the building.
Room Tip: Request a quiet room not overlooking the street.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
12 January 2012
Dear Guest,
Thank you very much for your feedback. We really appologise for any uncomfortable experience you had. But at the same time we are glad that we could change your room and make you feel comfortable again. Everybody has different sleeping perception, somebody lower, others higher. It is true that to hear a bus on cobblestones and up to the hill is very noisy, but there is nothing we can do about it. Our windows are double glazed allready. I hope that the rest of your stay was fine and we will be looking forward to your next visit!
With Kind Regards,
Dagmar Malá and Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC