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Hotel Novotel Praha Wenceslas Square – reviews, photos

4.0 of 5
38 Katerinska, Prague 12000, Czech Republic
Hotel amenities
Hotel Novotel Praha Wenceslas Square
Hotel Novotel Praha Wenceslas Square
Hotel Novotel Praha Wenceslas Square
Hotel Novotel Praha Wenceslas Square
Hotel Novotel Praha Wenceslas Square
Hotel Novotel Praha Wenceslas Square
Ranked #171 of 674 hotels in Prague
4.0 of 5 stars 399 Reviews
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399 reviews from our community

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Traveller rating
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    216
    68
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    5
Date Rating
Horsham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“The Prague Novotel”
4 of 5 stars Reviewed 31 January 2012

Earlier reviews have pointed out that his hotel is naughtily mis-named - it's not even close to Wenceslas Square (10 minute walk at least) - and it would be like calling a hotel the Trafalgar Square Hotel when it was actually the far side of Soho! Chains such as Novotel are fairly consistent, which is hard when there are so many tens of thousands across the world, yet the main thing which we liked about our experience of Novotels has been the breakfast. Recently we were in Ghent (November) with the same companions as in Prague (January), and we all agreed that we were disappointed by the food available for breakfast in Prague, even allowing for local "a la carte" items. Hardboiled eggs (soft centred in Ghent) were very thoroughly boiled and indigestible here; I suspect the only (scrambled) egg alternative was made from a packet, and this is a 4 star hotel. Coffee was only to be had from a Douwe Egbert powder-filled machine, while next door in the bar there was a proper expresso system (admittedly I managed to persuade staff, who are very friendly, to give me some of the bar coffee for breakfast, but I had to schlepp over there each time to do so; that's not "4 star" in my book). Cheese, fruit, salad, cold meat selection was good and so was the bread - work needed on coffee and eggs though, and the game chips and sausages were hard to eat, which is ironic as the streets of Prague are full of wonderfully enticing sausage stalls.

We would still recommend this hotel and it's fair value for money - witness the "free" wi-fi, gym, sauna and pool - though we never found out how to obtain a changing robe (without bringing our own).

Room Tip: Avoid ones overlooking main streets - there were a few noisy commotions.
See more room tips
  • Stayed January 2012, travelled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eva Paskova, General Manager at Hotel Novotel Praha Wenceslas Square, responded to this review
21 March 2012
Dear Guest,

I would like to thank you very much for taking the time to share your experience with us here on Tripadvisor. Thank you very much for the your positive comments and also your remarks concerning the breakfast items. We already changed our buffet in parts and work hard to improve the quality. Therefore it is very important to get direct feedback like yours.

I hope that you had a great time in Prague and would be happy to welcome you here with us again!


With best regards from Prague,
Eva Pašková
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Posted by an Accorhotels.com traveller
Budapest, Hungary
1 review
“Service”
4 of 5 stars Reviewed 30 January 2012

It's a very good hotel with excellent location, good people and I would say - excellent service.
I had only one negative experience when I booked a promotion rate room for my family and my children's extra bed was unprepared, no bed sheets and linen were available in the room.
Another thing to mention - a couple sleeping in one twin bed but under one blanket is uncomfortable.

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eva Paskova, General Manager at Hotel Novotel Praha Wenceslas Square, responded to this review
21 March 2012
Dear traveller,

thank you very much for your comments here on Tripadvisor, we value this direct feedback from our guests a lot! I am happy to read that our staff provided an excellent service to you, we always work hard on that.

We do appologize though for the inconveniences that you had with the extra bed that was not prepared, there our colleagues unfortunately made a mistake that should usually not happen but I hope that we took care of it immediately and you enjoyed the rest of your stay.

Please let us know if you ever come back to Prague, we would be happy to welcome you in our hotel again!


With best regards from Prague,
Eva Pašková
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Posted by an Accorhotels.com traveller
Sao Paulo, Brazil
1 review
“very good hotel!!”
4 of 5 stars Reviewed 27 January 2012

nice hotel downtown. clean, good rooms and more. the only problem was the distance to the new town!!!! but despite of this was a wonderful experience and a very nice trip. I would recomend to all that want a nice and nitenplace to stay!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • Stayed January 2012, travelled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
uk
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
17 helpful votes 17 helpful votes
“Nice hotel in an excellent location”
4 of 5 stars Reviewed 24 January 2012
1
person found this review helpful

I visited Prague with my mother and stayed at the Novotel.
We had an excellent stay. The staff were very friendly and the hotel clean and spacious.
It is located just a10 minute walk from Wenceslas and 20 mins from the Old Town.
The hotel had a nice pool and sauna area (which was quiet)
The room itself was spacious although the bed was a little hard but after all the walking, it wasn't a problem for us. Tea and coffee was replenished daily, along with shower gel and towels etc.
Very clean thoughout!
The buffet breakfast was fine...everything that you could want to start the day.
The city far exceeded my expectations and the people were so nice!
A great stay, we will definitely return and would stay in the Novotel without hessitation.

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask rachieUk about Hotel Novotel Praha Wenceslas Square
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Germany
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“Excellent, comfortable hotel in Prague”
5 of 5 stars Reviewed 9 January 2012
1
person found this review helpful

As usual, the novotel was great. Clean and comfortable beds. The bathroom was a bit smaller than usual in a novotel. The price was great, especially with a discount from Accor Hotels. The location is great, not far from Wenceslas square and right next to a metro stop. You can get around the town very well from this location.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask emb2010 about Hotel Novotel Praha Wenceslas Square
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Hotel Novotel Praha Wenceslas Square

  • Novotel Praha Wenceslas Square
  • Novotel Hotel Prague
  • Novotel Prague
  • Prague Novotel
Address: 38 Katerinska, Prague 12000, Czech Republic
Price range (per night):* INR5,780 - 10,616

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