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The Diplomat Hotel – reviews, photos

4.0 of 5
Evropska 15, Prague 16041, Czech Republic
Hotel amenities
The Diplomat Hotel
The Diplomat Hotel
The Diplomat Hotel
The Diplomat Hotel
The Diplomat Hotel
The Diplomat Hotel
Ranked #162 of 674 hotels in Prague
4.0 of 5 stars 313 Reviews
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313 reviews from our community

What travellers say about this hotel
  • Metro station(14)
  • Very good(10)
  • Old town(9)
  • Breakfast buffet(6)
  • City center(5)
  • Ground floor(4)
  • Great value(3)
Traveller rating
    110
    136
    44
    16
    6
Only show reviews for Family (32) | Couples (80) | Business (54)
Date Rating
Uppsala, Sweden
Top Contributor
72 reviews 72 reviews
Reviews in 47 cities Reviews in 47 cities
29 helpful votes 29 helpful votes
“Didn't meet the expectations at all”
2 of 5 stars Reviewed 30 January 2012
2
people found this review helpful

It's difficult to stay in Prague in a bad and expensive hotel. Unfortunately I managed it. The hotel is very outdated itself, staff was excellent, very nice and helpful. We left the hotel early in the morning and just once had asked a receptionist to prepare breakfast boxes for us day before, so boxes were averting us in the morning. The hotel has a great location as transfer hotel, just a few steps from a bus to PRG airport. The room itself was equipped with very old furniture and other staff, definitely it needs renovation. The hotel was quite expensive for prague as well (smth around 60-70 eur/night), so not good value for money at all.

  • Stayed February 2011, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Cestovatel_W about The Diplomat Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diplomat011, General Manager at The Diplomat Hotel, responded to this review
2 February 2012
Dear Cestovatel_W,

I would like to thank you for sharing your feedback about your recent stay at Diplomat Hotel Prague with us and future guests. All comments we receive are taken extremely serious, and I can assure you that the points mentioned in your remarks have already been shared with the management team so that we can continuously improve our service. We are proud to be ideally located close to the airport as well as to the city centre. Also I would like to point out that the rate that you are mentioning in your comment is a very reasonable price for an accommodation in a 4 star property in the city of Prague.

I would like to thank you once again for having chosen our hotel for your stay in Prague and would be happy to welcome you back in our hotel again..

Yours sincerely.

Mathieu Rouri
General Manager
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Galmaarden
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Very nice!”
5 of 5 stars Reviewed 30 January 2012

We have been in this hotel for 2 nights with Groupon voucher. We had a great stay. The staff was very friendly and helpful. The room was big enough for 2 persons and it was very clean. We were not bothered by traffic or other noise and had good sleep. We had a good breakfast and dinner (very friendly staff in bar and restaurant too!)This hotel is close to metro and bus which is perfect for a citytrip. I would definitely recommend this hotel to friends and in the future I would definitely rebook at Diplomat Hotel. Thank you!

  • Stayed January 2012, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Nina_B_1988 about The Diplomat Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ceske Budejovice, Czech Republic
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Perfect place to stay in Prague”
4 of 5 stars Reviewed 16 January 2012
1
person found this review helpful

This hotel is well placed for exploring Prague. Metro, bus and tram stop just in front of the hotel. The rooms are well kept and very clean. Breakfast was perfect and everybody must be happy with that. We got an offer incl. parking place which is normally very expensive in Prague. If you want a good and comfortable place for your stay, this is really a good choice.

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask edensity about The Diplomat Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diplomat011, General Manager at The Diplomat Hotel, responded to this review
18 January 2012
Dear edensity,

I would like to thank you very much for sharing your kind feedback with other travelers. We are really happy to read that we met your expectations completely. I do appreciate your objective comments and it will be my pleasure to share them with my team. It´s feedback like yours that helps us to improve our overall performance.

I am very much looking forward to welcoming you back in our hotel.

Your sincerely,

Mathieu Rouri
General Manager
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Aberdeen, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
“The Diplomat Hotel, Prague”
5 of 5 stars Reviewed 3 January 2012

Excellent Hotel. Felt very at home. Excellent staff. Clean and comfortable rooms/

  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask paul b about The Diplomat Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diplomat011, General Manager at The Diplomat Hotel, responded to this review
12 January 2012
Dear Sir,

thank you for sharing your valuable feedback about your recent stay in our hotel. We are delighted that you enjoyed your stay in our hotel and you felt very much at home with us. Moreover, your satisfaction is our motivation! Therefore, we will pass your comments on to our management teams.

We are looking forward to welcoming you in our house again!

Sincerely,

Mathieu Rouri
General Manager
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Jakarta, Indonesia
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
“Business hotel with limited internet access in the room”
2 of 5 stars Reviewed 23 December 2011
3
people found this review helpful

If you go to Prague for leisure, forget this hotel. If you're in a one or two-day business visit, the venue of your meeting is within the hotel and doesn't really need an internet connection in the room, this might suit you. With the published rate, I was expecting the internet in the room should be free. In fact, they will charge you to use the internet in the room, and it's not even wi-fi - it's with cable. They also don't provide at least a bottle of mineral water for free, considering a relatively expensive price of the room. Good side of this hotel is it's relatively near the airport (it took me about 15 minutes by car to get to the airport) and the Dejvicka Metro (subway) station is just 100m away, where you can explore the beautiful Prague in just 4 stops from Dejvicka. There's also a roundabout about 200m where you can find fast food restaurant and coffee shops, and open until late night.

  • Stayed December 2011, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask an69a about The Diplomat Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diplomat011, General Manager at The Diplomat Hotel, responded to this review
12 January 2012
Dear Sir,

thank you for your constructive feedback about your recent stay at our hotel. We really appreciate all comments from our valued guests as they help us to focus on areas of improvement.
I would like to point out that we are proud to be a perfect destination hotel for leisure as well as business travelers. Our ideal location close to the airport and only 5 minutes by underground from the old town allows our clients to easily explore the beautiful city of Prague.
We are currently offering free internet Wi-Fi connection in the lobby. Besides that are we also currently working on a project of Wi-Fi connection in our superior rooms so that we will soon have wireless internet connection available for maximum comfort of our guests.

I am looking forward to welcoming you to our hotel again in future.

I assure you of my best attention at all times.

Yours sincerely,

Mathieu Rouri
General Manager
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Additional Information about The Diplomat Hotel

  • Diplomat Hotel Prague
  • Golden Tulip Prague
Address: Evropska 15, Prague 16041, Czech Republic
Price range (per night):* INR4,947 - 15,062

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