I just returned from a 4 night stay, I could not have been more pleased. I need to begin in the beginning, the responses to my emailed questions prior to arrival were immediate. I had to change my reservation on short notice which was handled as if it were not at all difficult, though it might have been I was never made to feel it. Plus my early arrival was graciously accomodated. The hotel; located convenient to everything I wanted to see and do was spotless, modern, comfortable and boutique chic. My room had all the amenities one (or more) would need, wireless, sufficient outlets for electronics; I travelled with laptop, iPhone and Blackberry plus the hotel provided a top of the line docking station, plus mini bar, safe, variable lighting meaning bright enough to see anything or set for ambience. One most memorable attribute of Hotel Josef is the staff; attentive, friendly and thoughtful. I felt as though I was bidding friends goodbye when I left, and look forward to seeing them all when I return again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
8 February 2012
Dear Nancy U,
First off I would like to say that it was a pleasure having you stay with us here at Josef.
We understand how important it is for our guests to be able to have a room to relax in upon arrival, especially after such a long flight. I'm delighted that our staff were able to help you with your emails and requests. Also I'm personally glad you enjoyed our new style of Docking station. We feel at Josef that it's the little things that count.
As we were saying goodbye we all felt that it would not be the last time we would meet, so I would like to finish with a big thank you and we look forward to seeing you again in the not to distant future.
Kindest Regards
John
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC