We stayed at Riverside Hotel twice and we enjoyed it very much. The first room was quite cosy and I really loved the bed and the bedding, for the second stay we chose the junior suite which was nice and spacious with beautiful view of the Prague castle, Vltava and the National Theatre. It is true that the location is not the most comfortable one, but once you get the hold of the trams and subway it is merely 5 minutes walk from anything "important". We always travelled without kids and I think this hotel is more suitable for business, couples, and friends visitors. It doesn't strike me as a family hotel. I found the personnel very friendly and helpful and we never encountered any language barrier. If you get a special-rate price (special offers are quite frequent here) I think this hotel is a very reasonable option in Prague.

We stayed at The Riverside Hotel and expected a lot from the hotel since it was a 4 star rating and we booked it well in advance... in the end I don't believe this hotel was worth it, the room was nice, don't get me wrong! BUT that doesn't make up for terrible service, expensive extras and a long walk to everything.
We arrived at the hotel before regular check in time and although it's not essential, when you have international guest arriving off an all night flight I would expect you to make an attempt to have a room ready, or at least a place to freshen up. They took our bags and we hit the city. It was pouring rain and since we had no room to change we were in traveling clothes, wet, cold and wandering aimlessly around Prague until our room was ready.
We stayed at the hotel for 4 days - the sleep quality was fine, the bed was hard, but that was expected. We had a courtyard view, nothing special. We did not partake in any of the hotel extras like the minibar/restaurant as they were too expensive.
On the final day we noticed items from our room missing. When we raised the concern at the front desk they called down housekeeping for a regular 'he said she said' debate which resulted in the (rather rude) front desk clerk suggesting we were just 'mistaken'. It was an unfortunate end to what we had hoped would be an exciting trip to Prauge!

A nice hotel very close to the historical center of Prague about 10 minutes by feet,very good view on the river.Very good breakfast with helpful personel.You will face problem with English language.The only disantvantages of the hotel are that the a la carte is only in theory with capacity of 2 tables and the room service charge of 8 Euros.

My friend and I had a weekend in Prague for the Christmas markets. Unfortunately my mobile phone fell out of my bag in the taxi taking us to the hotel from the airport. I never did get it back despite numerous calls and e- mails to the taxi company and I even reported it to the police as missing propertybut to no avail.. This incident could have spoiled our whole weekend but luckily for us we had a great time because of the fantastic staff at the hotel. They were all so helpful over the phone incident and the reception staff could not do enough for me in trying to retrieve my phone. The hotel itself is lovely and clean, the rooms are spacious and we had a great view over the river. The breakfast was very good with lots of choice and again really pleasant helpful staff. The hotel is in a great location by the river with a pleasant stroll to all the main sights or with easy access to the tram network if you don't feel like walking. We really liked this hotel and would be happy to recommend this hotel to anyone visitng Prague for the weekend