Arriving at this magnificent hotel in its floodlit park on a snowy night in deepest winter was in itself a dream experience. The whole scale of the hotel is grand, the rooms (huge, with terrace), the public rooms, the open areas with magnificent chandeliers, the whole situated in its own park on the edge of Karlsbad but within easy walking distance. The staff are plentiful and friendly, there is a good sized and warm swimming pool, separated saunas for men and women. If the food is a little homely, there is plenty of it and a good choice at all times. Free dressing gowns provided. There is a feeling of relaxed generosity about the place that only comes with really large hotels. We thoroughly enjoyed staying here and will go back as soon as we can.

Agree with all the other revews, except was ripped off by the hotel for "free internet".
Richmond provides access only to dial-up internet and advertises it as "free", however they charge you for dial-up number your computer calls to access the internet. When I asked the staff at the front desk if I have to pay for Dial-up - they said "No, it is free", but at the check out they presented me with a phone bill equivalent to $400 USD with the number I never called. When I requested an explanation the front desk reply was: "Oh, this is a dial-up number", so when the hotel advertises that dial up is free - it is misleading the guests and in other words is a big lie. I cannot recommend Parkhotel Richmond to any business traveler who needs to have an internet access. More, such practices do violate ethical code of conduct and stripe the hotel of any credibility.

This was our 1st ever trip to Karlovy Vary so we chose the hotel based on TripAdvisor.com reviews and we were not disappointed!
This is a very nice 4 star hotel, very large room + bathroom, great exit to the balcony with very nice view of the park+river. This hotel has it's own mineral water spring (Official No.21) as well as a number of medical options and a cosmetology cabinet. We had a few meals at the restaurant, the menu was simple but the dishes were surprisingly tasty!
I would recommend having a rental car if you are going to stay at hotel as it's in the quiet part of town, fair bit to walk to reach the centre.
We came down here with 5 month old kid and a cat (not the quietest family ;) and the reception was very welcoming!

Definitely going to come back again later on in 2010!!!

We stayed in this hotel during the Karlovy Vary film festival. The price in this peak period was extremely friendly not needing to say they had availability. I was really surpriced by the surroundings. You don´t find many like that in czech hotels. Rooms were clean and quiet, the service was above standard. I also recommend for families as the garden is great for kids. Next time I am going to bring my wife and our daughter out there. Overall satisfaction with this hotel.