I went there with a special offer coupon wich was worth every cent. I arrived almost an hour before the scheduled check-in but they gave me the key inmediately, no aditional cost. The room was clean and cozy. It was on the third floor. We didn't have phone wich made it difficult to communicate with the staff. The ice maker machine didn't worked properly. They must have a few not just one. Wi-fi worked perfectly in the whole property wich was great. Staff was always available, always helpful, they even opened the hotel store for me given I left my bathing suit back at home accidentally. At the beach, employee providing the chairs was very kind, I made him move my chair several times. At the bar the staff was amazing, they created a warm, joyful atmosphere. My drinks by the pool were always cold and ready. Food was delicious. Breakfast was a little overprized but the service was worth it; they have buffet but also prepare several things to order. I wanted to stay one more night but they were full. Hope to go back soon.

came to rincon to surf. beautiful beach next to hotel. left for surfing at 8 am, came back at 5 pm each day. first two nights, screaming / crying baby in next room was clearly audible in our rooms. every evening, there is a live band that plays EXTREMELY loudly until about 930 PM. You can't sleep through this band - so when you come home exhausted ready for a nap, you can't sleep. Thursday night karaoke night - just as loud as the band, but listening to uber-loud karaoke while you're trying to sleep should really have made it into Dante's Inferno as a ring of hell. on cleanliness - first night, found cockroach in bathroom. the bathroom shower is reminiscent of college dorms. cost from airport to hotel (taxi) is $50 from aguadilla, no free airport shuttle. no phone in our room. we paid $167/night plus taxes during the last week of december (high season)... unless you're spending $80/night, there is no reason to stay here.

if you are staying in rincon, go with a B&B like the english rose (romantic) or boarding house (surfers).

the property is beautiful and well-maintained. The staff attentive and responsive. Free coffee in the am was a plus for me, but no other coffee available during the day, so you have to go to the bakery down the road. Great location right on beach with sunset view! I love everything about this hotel except the rooms. The room smelled musty and the floors were dirty. I actually cleaned the floor myself with Lysol wipes. The beds have those old 1970-ish bedspreads and bedskirts which really grossed me out and the bottom of the bedskirt was dirty. It is such a beautiful space, it's a shame the rooms are so outdated and icky. If anyone from the hotel is reading this, you must update your linens, pillows and get rid of those awful bedspreads and old amoires. Other than that, I love this place!

The beach is great: long and with fine sand. It is safe for swimming. The hotel provides beach chairs in case you want to relax in the beach.
The hotel is clean and the service was very good, fast and customer oriented.