Tired hotel that really only qualifies for 3 stars. The staff were surly and unhelpful, though the younger members did try better to be pleasant. Room was comfortable and clean but be aware that the lift is very small.
Be early for breakfast as items run out quickly and are not replenished - and don't be surprised if the toasters catch fire, it happened at least once each morning we were there!
Underground parking is limited, and an extra charge, and very tight with hard pillars and sharp turns on the entrance ramp.

Decent hotel for a night's stay as we drove through Cuenca. We walked up to the hanging houses maybe 15-20 away. There is metered parking across the street from the hotel. Very hard to navigate around city streets- poor signs. Also huge supermarket 5 minutes away where we got breakfast items and lunch food the next day. Go down street and turn right onto mini highway- 3 miles away.

Located outside old city of Cuenca but very close to it in a pleasant walk, beside a park. Nice room may be a little bit 'oldie' but comfortable, clean and quite big.
Parking car availability, restaurant and quite good breakfast.
Cuenca's downtown and its 'casas colgadas' deserves a visit by night.

I thought the hotel was very nice. the rooms were very clean and the shower was wondeful. the beds a bit hard for me, but cant please everyone. it takes about 20/30 minutes walking from the hotel to ´plaza mayor´ and most of it uphill. one night as it was freezing when
we were there, we took a taxi from plaza mayor to the hotel and it costed 3.50€.