Arrived at the hotel end June 2011 for a relaxing holiday. Looked at the facilities and decided that my very shy daughter might like the options to try new foods, sports, pools, etc. All looked good when we arrived and we were happy (had emailed hotel prior to departure to state my daughter has medical issues so could we be nearer to the main facilities only to find we were at the furthest point possible from them but omg the view of the sea!!!) then the students arrived.

Apparently the owners of this hotel had taken normal bookings but had then made discount deals to Spanish students to attend the hotel on mass - hundreds of them. You couldn't get a sun bed, get a snack, get a drink in the upstairs bar without a massive queue. Once a pizza arrived in the small snack bar and it seriously was like something out of a film - a pizza; a swarm; empty plates all within 3 minutes. The students were also very intimidating. I asked one not to smoke inside the building as it is against the law and he became very confrontational and I ended up having to speak with security as this was a common occurrence.

In the end the students were made to eat at a different time to the standard holiday makers however if they decided to take over the swimming pools you were pushed out, couldn't use jacuzzi as they took that over, they decided to book all of the courts etc so you couldn't partake of any sports and as they went from bar to bar in groups you struggled to get a drink.

Its a shame that greed by the hotel owners ruined what could have been a great time.
BTW IF YOU ARE A LIGHT SLEEPER DONT BOOK HERE. WE COULD HEAR OUR NEIGHBOURS FART LET ALONE TALK!

We book a holiday every year for our wedding anniversary @ the end of September. When we booked this holiday we honestly believed we were going to be in the Palma Nova area. You are in fact 11.5 miles away from Palma Nova. When we arrived we thought "where the hell are we" as you are out in the middle of no where. The reception is very basic & the first thing you notice is that you are on what can only be described as a very poor Pontins site. The chalets, well! to describe them as basic is something of a understatement. Most people are booked into what they call basic chalets. Believe me these are not basic. They all end in the letter 'B' so you have been warned & they have just enough room for what can only be descibed as 'Cot Beds' & the smallest bathroom you have ever seen. I would imagine the overall size inc bathroom would be approx 15' x 10'. So off you trape back up or down very very steep hills with your cases to say there is no way you are stopping in those. The reception staff greet you with that knowing smile & say 'You can have a upgrade for 12 euros a night'. So with a lighter wallet, off you climb, up the hills to your next chalet. These are they class as 'Superior Rooms'. Your lungs are now bursting for air by the time you arrive at your next chalet & there in front of you is this pale green door with the paint flaking off it, broken shutters & missing tiles off your patio. You open your door & put on your 10 watt bulb to reveal your twin beds with covers on that have not been changed in two seasons. The bathroom if you are lucky has a shower that is attached to the wall, a toilet that you have to be a contortionist to sit on & a sink. Not happy! Well you could always route march back down to reception & pay another 6 euros a night upgrade & go for the 'deluxe chalets' which are right at the top of the complex & always seem to be taken. In fairness these are very acceptable if you can get one. There are 4 bars on site. 2 by the main pool area. 1 just over the road from the main dining room & 1 right at the top off the complex. There is a night club on site (all drinks must be bought here). There is a shop for news papers & there is Wi-Fi in the main bar area. There is live entertainment most nights but everything is repeated in 5 languages. Food is edible you would not starve always something to eat. If you have children please beware there are 362 steps down to the beach & it is lethal. Only attempt if you are very fit. This is a disabled persons nightmare with all the hills & steps. Would we go again? Not if we got it free

Very worried after reading some of the reviews here. Shouldn't have worried. Although a bit dated, especially in the main bar area, the whole complex is clean, and facilities are great for what we paid. Our 2 kids, aged 11 and 12, were kept busy and amused all day. They had free riding lessons, a private tennis lesson with excellent tennis professional, and could swim all day in a choice of the 3 pools, and the toboggan ride. (tip - the top pool is by far the nicer, and was much quieter).. The apartment was clean, fresh towels daily, and spacious. Think we were lucky - we had a huge apartment, right on the cliff edge. Watched the sun setting every night from the balcony. Again, apartment was a bit dated, but ok for a week. Evening entertainment was a bit naff, but we could put up with this. Would definitely go back here.

From looking at reviews on trip advisor i was abit worried about sun club,the pictures people had posted looked great ,but few coments made me think weather id made right choise !! my reason i chose the holiday was for a last min hol for my 8yr old daughter and im glad i did .. dont get me wrong you could pay alot more and get alot better but for £900 all inc for 2 adult & child you cant complain,each day there was somethink diferent to do,weather play around in the pool,take part in daily comps/fun games or even jump on the bus that takes you into arenal there is plenty to do, my only dissapointment was that we didnt get a sea view :( ...

would defo recommend for cheap/chearfull hol and would prob go back on a last min hol