Me and my family have just returned from this hotel yesterday and being truthfully honest its the worst hotel ive been in so far as we were ment to be going to the best oasis but its currently under renevation, the only entertainment you got was bingo which you got every night, flamingo dancers every saturday which lasts at least 45 minutes and the same music which was played every night, no kids club at all.. they just let the kids run wild on the stage next to the pool at night which wasn't very safe looking, there was no problem with the cleanliness of the hotel rooms, the reception staff were pleasant enough but the bar staff were a complete joke especially the ginger haired woman and raoul, as they only served you when they wanted and were very ignorant when they were handing you your drinks and food, they occasionally gave you a dirty look, the food wasnt the best and you didnt have a wide range of selection to choose from, the location is terrible as you are stuck away up near cap salou where we asked not to be put as its no where near the shops and is up a big hill, during the holiday a few members of my family got offered drugs after being offered sunglasses a number of times, also 2 young women in our party has been followed right back to the hotel after shopping in town during the day, i would strongly recomend that you do not come to this hotel as it is nothing like some of what others are saying, this was our experience yours might be different.
- San Diego El Arenal
