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Mediterranean Bay Hotel – reviews, photos

4.0 of 5
Calle San Bartolome 18, 07600 El Arenal, Majorca, Spain
Hotel amenities
Mediterranean Bay Hotel
Ranked #1 of 54 hotels in El Arenal
4.0 of 5 stars 199 Reviews
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199 reviews from our community

    Trip type
Traveller rating
    86
    68
    25
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Date Rating
Surrey
Contributor
12 reviews 12 reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
“Good value for money!”
4 of 5 stars Reviewed 29 November 2011
2
people found this review helpful

We stayed here for 3 nights before a Med. cruise. The hotel is very modern and our bedroom was well furnished, but the bed was a bit hard. However we did suffer at night from inconsiderate guests who had no consideration for others. I should point out NOT the hotels fault!
Our all inclusive deal was good value with a good food selection and a well stocked bar which was appreciated! The staff on reception and in the bar were very helpful and while the hotel is not in the best location, it is only a short walk to the sea front. The bus stop into Palma is just around the corner.
Arenal has improved immeasurably since our last visit. The seafront is very good with lots of places to drink and eat as well as loos all along the promenade.

  • Stayed October 2011, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask bertiebuttons about Mediterranean Bay Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ana Celeste Malenque Pons, Jefa Dpto Comercial y E-Commerce at Mediterranean Bay Hotel, responded to this review
9 December 2011
Appreciate guest,

Thank you very much for sharing your opinion with us and others TripAdvisor users. We consider your feedback because it helps us to improve our services and one of our priority values is your satisfaction.

Thanks again and we look forward to see you in the next future!!

Kind regards,

A.Celeste Malenque Pons.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Excellent hotel with nice atmosphere. Lovely food and service.”
5 of 5 stars Reviewed 31 October 2011
1
person found this review helpful

We had a lovely weeks stay in this hotel. Rooms are small but very well presented and exceptionally clean. This is a very friendly hotel and all of the staff are lovely and keen to keep guests happy.

The food in the hotel is excellent lots of fresh fruit and salad with a good variety of meat and fish. There is a lovely fresh grill where a daily meat and fish was cooked at your request.

This hotel is good value for money

  • Stayed October 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask AmeliaLiverpool about Mediterranean Bay Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ana Celeste Malenque Pons, Jefa Dpto Comercial y E-Commerce at Mediterranean Bay Hotel, responded to this review
7 November 2011
Dear guest,

Thanks so much for your opinion and understanding. We really appreciate your feedback and we hope to see you again in the next future!

Kind regards,

A.Celeste Malenque Pons.
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londonderry
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“lovely hotel”
4 of 5 stars Reviewed 20 October 2011
1
person found this review helpful

just back from a 4night break and really enjoyed our stay.booked in speedily and was given a warm welcome. Room was quite small but modern and spotless. The pool area was quite small and not a lot of guests used it so never had a problem getting a sun bed. The food was buffet style and there was plenty to choose from and beer, wine and soft drinks on tap. Two of the days we ordered a picnic to take to the beach. this was excellent and would have fed 4 people instead of 2.All staff were really friendly and helpful especially Wendy in the bar.The resort was disappointing and not a lot to do. Bus was just around the corner and 2.50 euro took you to Palma . Over all a good 4 star hotel

Room Tip: Dont take room 101 or 102 as maids service lifts waken you up early morning and also looks onto stre...
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  • Stayed October 2011, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask marly26 about Mediterranean Bay Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ana Celeste Malenque Pons, Jefa Dpto Comercial y E-Commerce at Mediterranean Bay Hotel, responded to this review
25 October 2011
Dear guest,

Thank you so much for choosing the Mediterranean Bay to spend your holidays. We are pleased that your stay has been of your total satisfaction.

Your feedback helps us improve our services and facilities and your recommendations are welcome and very valid for all readers.

We hope to see you soon !!

Kind regards,

A.Celeste Malenque Pons.
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Daventry, England, United Kingdom
1 review
“very pleasant 3 night stay !”
4 of 5 stars Reviewed 13 October 2011

Beautifully clean hotel, lovely clean bedrooms. Modern and comfortable. Friendly and helpful staff.. Food varied and often cooked freshly in front whilst you waited. Plenty of variety of meats, fish and salads. Small pool but adequate for adults dipping in and cooling off. We enjoyed the 'no children' policy. Unfortunately, the surrounding resort is tired and shops are boring and repetitive, with many Asian shopkeepers and not Spanish as would be expected when travelling to Spain.

  • Stayed May 2011, travelled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Eve W about Mediterranean Bay Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ana Celeste Malenque Pons, Jefa Dpto Comercial y E-Commerce at Mediterranean Bay Hotel, responded to this review
18 October 2011
Dear guest,

We want to thank you the fact of sharing your opinion about our services and facilities. Your feedback is very value because it helps us to improve day by day.

Thanks again and we are looking forward to see you soon!!

Best regards,

A.Celeste Malenque Pons.
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Alicante, Spain
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Not the best food.”
4 of 5 stars Reviewed 9 October 2011
1
person found this review helpful

I notified the Hotel that I needed a Gluten free Diet before I booked and they said it was no problem. Well it was no problem for them, but for me it was very poor. Most of the food is highly processed, i.e. processed ham, cheese, etc and I didnt feel confident that the chef knew just how many things contain gluten. They did cook me rice every time I asked for it becuse it was nearly always chips or coated potato. The meat was very poor. I lucky took my own GFbread so managed to have fried eggs with tomato for breakfast each day, but most other things were off limits.
Even for a normal diet the food badly let the Hotel down. I realise most poeple are there on budget holidays but what happened to fresh food.
On the plus side the rooms were more than 4 star. Modern, clean top class bathroom facilities.
Also as usual in the med all inclusive holidays the drinks were only local Not branded and the soft drinks were on tap. I suppose you get what you pay for.

  • Stayed October 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask ann w about Mediterranean Bay Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ana Celeste Malenque Pons, Jefa Dpto Comercial y E-Commerce at Mediterranean Bay Hotel, responded to this review
14 October 2011
Appreciate client,

We want to thank you the fact of sharing your experience with us and all Tripadvisor readers.

As a general rule, the hotel does not serve special diet or menu. Our guests can find Gluten free meal at the buffet as freshly cooked meat, fish, vegetables, extensive salads, etc… Our chef cooks kindly when there is no much choice at the buffet and the client needs something special.
We want to apologize for the inconveniences caused and we are so sorry and sincerely were not our intention. Always trying to give the best service to all our customers.

We invite all customers to contact to our reception team to solve the inconveniences on time. The client is the first one who detect our mistakes on live.

We hope we can have another opportunity to upgrade your experience in the future.

Best regards,

A.Celeste Malenque Pons.
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Additional Information about Mediterranean Bay Hotel

  • Olimpo Hotel El Arenal
Address: Calle San Bartolome 18, 07600 El Arenal, Majorca, Spain
Price range (per night):* INR4,403 - 13,933

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