This was my second stay in aiya napa cyprus, the first time i was staying at the main square of aiya napa, mainly where the nightlife gets going and the shops are all around you. This was a holiday with friends so i decided to take my mum and dad to cyprus to sample the climate the following year (2007) on an all inclusive holiday to the Nissiana. Cyprus is extremely hot in the months of June-August so be careful!!
Anyway, the start of the holiday at the airport was a nightmare!!! we booked with olympic holidays- NEVER AGAIN!!! these are the main tour operators for cyprus and the service at the "airport" from their UK based Reps was crap, non-excistent!!!
We were delayed 24hours and only got £25 compensation per person on our return that took approx 3months to recieve!!! and this was with the GOLD insurance.
Anyway- we finally arrived at the nissiana 1 day late. we had the transfer included in the package, when the coach dropped us off, our luggage was dumped at the side of the road and we were left to fend for ourselves on check-in. The transfer rep, well she just seemed like it was more of an holiday for her and looked like she had been out the [--]the night before and didnt give a [--]!!
When we got ourselves to check-in we were given a key to a room that was across the road from the hotel itself? considering we were on an all inclusive holiday and had booked a ROOM at the hotel we were not happy as we would have to cross a main road to use the facilities of the hotel and the all inclusive, considering our 1 day late arrival this wasnt what we needed!!
We questioned the girl at the reception desk who said as far as they were concerned, because WE had turned up late our hotel room had been re-allocated and we got what we were given? Basically olympic holidays had not informed the hotel that our fligt was delayed in the UK.we proceeded to ring the emergency rep line in resort to get a resolvement.
We waited 3.5hrs for a rep, no one came. Then the receptionist had a phone call from our rep who had told them to just give us a room. which they did!!!!!
Not a great start- however, once we finally got sorted this hotel is fantastic. if you want a relaxed beachholiday this is the perfect hotel. The beach (nissi beach) is approx 10 mins walk across the road and is VERY BUSY!!!
There are a few pubs and a supermarket by the hotel, however the main shopping area of aiya napa is approx 30-45mins away. Walkable however a taxi is your best option.
Summary
Airline- Olympic NEVER AGAIN, i thought First Choice were bad, they are great compared to this airline
Hotel- quite location but walk-in pool fantastic and you get the sun all day
Food- All inclusive good, snacks much better and drinks good, but second week most of the food was repeated
Service- very good
Weather- VERY HOT!!!!! hottest day 48c, remember Cyprus isnt far from Egypt and day trips, 3 day excursions are available
Rep- [--]!!! dont book any excursions through an olympic rep
All in all i love cyprus and its getting better every year, however in high seasons the prices do go up in most shops. I would defo return to this hotel, however i would NEVER travel with Olympic airlines again!!!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC