We stayed at the Faros for the first time for 10 days on 2 October, on a B&B basis.
The hotel was quite quiet for the first week with a few more arriving the second – mostly Russians and Germans. We got chatting to a couple from Wolverhampton who stayed there a lot (this was their second visit within the same year) and they said that the Faros isn't on the big holiday companies books which is why there aren't so many British there, but apparently it's going to be added to their books for all inclusive next year so there may well be more British then. Personally I hope not because I had the pool all to myself some mornings and it was fantastic!
The room and balcony were a bit small and a little tired looking, but big enough for everything you need to do and the view from the balcony was excellent. You could see half the pool and a lot of the sea to the left, and the fair off to the distance on the right.
The reception area was bright and spacious with lots of areas for sitting, and a room with internet connection and books to read (good idea as you can leave any unwanted holiday reads for the next person) off it. All the reception staff we spoke to were extremely friendly and helpful.
We didn't go into the bar but again it was bright and pleasant looking, and it opened up to the outside area which was lovely.
I can't make a comment on lunch or dinner but breakfast was very good. The restaurant area inside was nice – the tables weren't on top of each other like in some other holiday hotels – and there was the usual hot and cold buffet offering i.e. full English, cold cheese, meats, cereals, fruits etc. I know some other reviewers have commented that the food was limited and basic, but I'm not quite sure what else you need for breakfast! We tried different combinations each day and didn't experience anything we didn't really enjoy. The best bit about the restaurant is that they have loads of tables outside, and there's nothing better than enjoying breakfast in the sun (although half the tables are in the shade if you prefer that).
There have been some comments about miserable waiting staff but we found them to be very polite and efficient. They always said good morning to us. I sometimes wonder if the attitude you get from the staff isn't directly due to how you treat them. If you smile and are friendly to people then you usually get back what you give. A good example was in the local shop (out of the main hotel entrance, cross the road, turn left and it's the second shop along. When my husband was in there he witnessed an English man being really rude when buying a paper. The lady said good morning to him and he completely ignored her. He just dropped the money on the counter instead of giving it to her and just grunted when she said thank you. My husband felt really embarrassed and made a special effort to be nice and have a chat. He went in there every day to buy a paper, nibbles, drinks, etc. and I went in a few times too – we had a lovely chat with her each time. At the end of our holiday she gave us a box of sweets to say thank you for being such good customers – how nice is that!!
The cleaning staff are not all Cypriot but the lady that did our room was and she was again very friendly.
The best bit about the hotel is the pool area. I was worried about putting on weight on holiday so every morning I swam 20 lengths (it's not a rectangular pool but if you go from one end to the other it's quite a distance) and every day there were no more than a handful of other people in there – absolute heaven! There is also a raised shallow pool with seating areas and jets, like mini Jacuzzis. I thought this was a great touch. After you've done some swimming it's lovely to sit in the bubbles and take in a bit of sun.
On first glance it doesn't look as if there are many sun loungers and I don't know what it's like in high season, but because the hotel was quiet there were always plenty to choose from and absolutely no need to "reserve" with a towel. The surrounding area was very well maintained and you regularly saw people out there watering the plants and grass, maintaining the trees etc.
The location of the Faros is excellent. It's a short walk down to the beach/harbour and it's surrounded by lots of bars and restaurants. It's on the main road up to the square so you're close enough to be convenient, but far enough away not to hear any noise.
This was the first time we'd been back to Ayia Napa in 3 years after having gone every year for about 9. We were amazed at how much work had gone into improving the whole area from the harbour up to the square. It looked really smart and I think it's paid off, because previously all the action was up in the square but it's now down the main Makrious Avenue (where the hotel is). We were really surprised at how quiet the square area was – especially the Bedrock. We used to go there a lot but it was empty, probably due to having no compere. Another bar we used to go to was The Place. It used to be open all year round but now it's only open at weekends in October. It's probably a sign of the recession as we also noticed a couple of restaurants we'd been to before were closed and up for sale – such a shame.
Our favourite bar was called the Seahorse. It's over the road from the hotel and about 20 yards to the left – very convenient for stumbling back to the hotel at the end of the night! The staff were all great, especially Sill. I've never seen someone work so hard. Even though she was so busy all the time she was there as soon as you'd finished your drink and was always happy to have a chat, take your picture etc. She's been there for 7 years now so she's an absolute pro – I'm not sure I could do that kind of work for 7 years and still be so friendly. We liked her very much and are looking forward to seeing her again next year.
Restaurants we liked are; The Helvetia (a steak house up in the square – fantastic steak), The Palazzo Bianca (an Italian next to The Helvetia – we've been going there for about 5 years), The Vassos (fish restaurant on the harbour – does a lovely fresh sword fish) and Sage – on the side road opposite the monastery.
We used to stay at the Napa Mermaid every year and the Faros reminded us of what the Mermaid used to be like until it had a refurb, concentrated on weddings and got ridiculously expensive. Yes you can stay at hotels like that, the Grecian Sands etc. and maybe get sparking wine at breakfast and some fancy curtains, but in my opinion the increased cost really doesn't justify it. We absolutely loved the Faros and will definitely be staying there again next year and probably the year after….
Room Tip: Ask for a room on the top floor to ensure a good view.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC