We checked in at 7pm, there was no problem- a quick phone call and we were given access to our keys in a safety box. Upon initial observation of the room, we were very impressed. Unit number 160 is spacious, updated furniture and excellent air conditioning.
What let this property down immensely was the poor cleaning standard. We are not at all fussy yet basic cleanliness here was ignored. We had driven a long way from Sydney and were looking forward to a shower. When I went to use the shower I was horrified to see a huge (about the size of my fist) wad of wet hair in the corner of the shower. Never fear, it's been a long trip and we're glad to have arrived so I quickly clean it up. After my shower I decide to check out the balcony and see what sort of outlook we have. We have a great position away from the pool (as requested) and even have good ocean glimpses through the trees. What surprised me was the filth on the outdoor table setting and the floor of the balcony. The table had remains of cigarette ash all over it and was very grimy. When I went back inside my feet were black with dirt, which was just annoying. Then when I went to get a drink I found that all the cups & plates had to be rewashed (but I couldn't hand wash them because no dish cloth was provided) so through the dish washer they went. The icing on the cake was then to find that no rubbish had been emptied from the unit.
One thing that was a bit of a concern was no obvious car space numbers as the paint has faded and the numbers aren't visable. After a day at the beach we returned to find that there were no spots available so had to park out the front of the hotel. We stayed for 8 nights and everytime had to park in a different location.
There were many things I liked about Breakfree Noosa, such as the modern furniture in our room and the facilities inside the room worked really well- so I decided to not mention any of the cleanliness issues to staff onsite, because by then we had already cleaned it anyway.
It is good value for money, the staff are very friendly and the location is good.
- Breakfree Hotel Noosa
