Myself and my boyfriend recently travelled to the Abbey Beach resort.. i think the email I sent to management after our stay explains the dissapointment of our stay:

''ATTN: General Manager
Myself and my partner stayed in the Abbey Beach Resort on Saturday night. We booked into room 27S and were pleasantly surprised by the room and view. We heard that the hotel was quite full so we decided to treat ourselves and made a reservation for the Brasserie restaurant for later that night.
We ordered a starter to share and two mains as well as planning to have dessert.
We started with ‘A taste of the Orient’. Overall the dish was mediocre. The tempura prawns and duck spring rolls were as good as it got. The squid stuffed with mince was chewy, the beef skewer looked like it had been sitting there a week and the rice paper rolls were completely tasteless and almost inedible (when we told the waitress this she said that the dipping sauce was there to provide the taste).
Our mains arrived 45 mins later. My boyfriend ordered the duck and myself the veal. The duck main course would not have fed a child. A tiny serve of duck breast with 2 rings of sweet potato and 5 mangetout hardly classified as a meal let alone warranted charging $42!! We immediately asked for potatoes/vege or anything that would mean that he wouldn’t walk out of the meal hungry.. however as both our meals had been put on the table we did specify that if it couldn’t come out within the next 4-5 mins then not to worry about it. Although we ate the meal slow, the half cooked fries came out by the time my boyfriend had finished the meal so we turned them away. My veal was absolutely dry with no taste at all. Apparently the green in the middle of the veal was supposed to be spinach and pine nuts but it was tasteless. To be charged $46.60 for a meal this bad is an insult. Needless to say we finished off our bottle of wine and decided against having dessert.
We went to the counter to pay and complain and the waitress told us that she would pass on our comments. At no point during or after our meal were we asked if the food was ok or was there anything else that we would like. We paid for the meal in full which came to $145.30 and then went to the reception desk to ask to speak to a manager as we didn’t get any satisfaction from our complaint to the waitress.
The manager on duty, sympathised with our complaint and told us that she would put a comment against our room number and that she would speak with the manager and f&b manager and would give us feedback when we checked out in the morning.
Apparently we weren’t the only people disappointed with the meal that night as another couple who had heard us complain called us over as we were walking back to our apartment to tell us that they too had a very poor meal.
We checked out the next day and had to ask whether there was any feedback from our complaint. The girl on reception went to ask the manager on duty and came back to tell us we would receive a phone call later that afternoon once the manager was able to speak to the f&b manager.
We did not receive a phone call and as yet have not received a phonecall. We are very dissapointed with the service we received and this has added to the already sour taste in our mouths.
If you would like to call me regarding this email you may contact me on 04xxxxx or my boyfriend 04xxxxxxx.
We intend to post our experience on tripadvisor as well as spreading our experience to our friends.
I look forward to your response,
Regards
xxx and xxx ''

We still have not received a response from the hotel which is very dissapointing, if our complaint was dealt with effectively on the night (i.e. a refund on the food or a voucher for a future stay) we wouldn't have minded so much but the after service was as poor as the food and I definitely would not recommend this resort to anyone.