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Raintrees Resort – reviews, photos

1 Bryce Street | Moffat Beach, Caloundra, Queensland 4551 , Australia
Hotel amenities
Raintrees Resort
Ranked #15 of 20 hotels in Caloundra
3.5 of 5 stars 13 Reviews
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13 reviews from our community

    Trip type
Traveller rating
    4
    3
    2
    2
    2
Date Rating
NZ
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Many pluses, but room for improvement”
3 of 5 stars Reviewed 4 January 2012
1
person found this review helpful

I have stayed here numerous times since the 90s. The grounds are great and well kept. Location is good for a beach holiday. The units are a good size. However they are individually owned and vary enormously in the standard of fit out and up keep. Some are great, some average, some poor.

The one I last had had a lot of outstanding maintenance most of which could be easily fixed or cheaply replaced e.g. peeling paint on a bedroom ceiling, mould in very old prints, peeling veneer on a vanity, shower screens jammed, old crockery, curtains rails loose. This reluctance to repair and replace with new tired items really let down what could easily be a very pleasant unit.

  • Stayed October 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask NZL about Raintrees Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Point Cook, Australia
1 review
“Fantastic!!”
5 of 5 stars Reviewed 17 December 2011

We stayed at Raintress in October for 6 nights, Was fantastic we arrived early and lady in the office happily gave us our keys early.. We had our children with us and they enjoyed the swimming pool , beach and playgrounds nearby. We enjoyed every part of it, Quite peaceful family place to stay.. Will will be back!!!

  • Stayed October 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Kristy M about Raintrees Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warwick Queensland
1 review
“Horrible”
1 of 5 stars Reviewed 8 December 2011

When we first arrived, we were greeted by a rude and unfriendly manager and then had to wait 15 minutes to get into our room because we had been given the wrong keys and few instructions. We had only one car park for a 3 bedroom apartment and even though it was half full, they wouldn't allow the second car to park underneath resulting in a parking fine in wet weather. We had to pay for more toilet paper, with only 2 rolls supplied for seven people for 3 nights. The staff were rude and called us "You people". The manager was rude to my brother because he picked up a flower off the front desk. It was right next to an un-patrolled dog beach not suitable for swimming in.I don't suggest you go there if you have children or even if you don't. We had a bad experience which ruined the whole holiday. Go to Shearwater Resort at Kings beach instead.

Room Tip: Don't go at all. The rooms were motel quality with rock-hard beds.
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  • Stayed December 2011, travelled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Isobel G about Raintrees Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Sydney, Australia
Reviewer
3 reviews 3 reviews
“Best Resort”
5 of 5 stars Reviewed 14 November 2011

Loved it This resort was the best I have stayed in for a very long time. It was very clean and the maintenance was great, Short walk to the beach/shops/BBQ's and another plus was the underground parking under security.
The unit was very spacious new appliances were new and Management and staff were very friendly I WILL be going back to this Resort.
Thank You Gold Coast Holidays for the referal to this resort and NO Myra you canot have our Trike : )
Thank You best regards
Kerry & Jenny Whitehead

Room Tip: I could not advise of room choice we had unit 21 I am very fussy with rooms I stay in, this Resort p...
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  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 2 more reviews by Kerry W for Caloundra
Ask Kerry W about Raintrees Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
2 reviews
“Just Adequate”
2 of 5 stars Reviewed 17 October 2011

We were not impressed with Raintrees. The accommodation was in much need of upgrade. Paint cracking, fans falling apart, dishwasher barely working, fridge door didn't shut properly, curtains falling off hinges, bed terribly lumpy, lights of poor quality. The waterslide was great for our little boy and he had a lovely time there. THe alarm was set for midnight on the first night and woke us all up and when I complained the manager shrugged and said that it intimated that it regularly happens (so check that they's off)! All in all I would not recommend.

  • Stayed October 2011, travelled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Selena T about Raintrees Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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