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Rydges Oasis Resort Caloundra – reviews, photos

4.0 of 5
Corner of North Street & Landsborough Parade, Caloundra, Queensland 4551, Australia
Hotel amenities
Rydges Oasis Resort Caloundra
Ranked #9 of 20 hotels in Caloundra
3.5 of 5 stars 158 Reviews
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158 reviews from our community

What travellers say about this hotel
  • Very friendly(4)
  • Hotel spa room(4)
  • Very comfortable(4)
  • Great Place(4)
  • Australia Zoo(4)
  • Palm trees(3)
  • Credit card(3)
  • Next morning(3)
  • Air Con(3)
  • Ground floor(3)
Traveller rating
    29
    49
    35
    26
    19
Only show reviews for Family (51) | Couples (73) | Business (7)
Date Rating
UK
Senior Contributor
37 reviews 37 reviews
Reviews in 34 cities Reviews in 34 cities
22 helpful votes 22 helpful votes
“Quite good”
3 of 5 stars Reviewed 4 February 2012

The gounds and restaurant were very good and the staff were very helpful and kind. Breakfast was okay,they seemed a bit slow at times to keep the buffet stocked. We had a meal one night and the food and service was excellent.

We stayed in the hotel part So can't comment on the studios, apartments and villas).

There is a lift so access for a wheelchair is very good, the grounds are all flat and the walk to the seaside front is quite flat, this takes about 10 mins or so. There is a selection of cafes and restaurants, we tried the Thai and it was excellent

The room itself was large, had a reasonable sized bathroom and flat screen TV. The wardrobe only had 4 hangers and was small ( again okay if local and only staying a couple nights, not travelling for a month). There is no internet in the room, there is free wifi in the reception area
Although it had everything you would need the decor felt very motelish, but would stay again if in the area.

  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask MazSolihull about Rydges Oasis Resort Caloundra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joel Gordon, Rooms Division Manager at Rydges Oasis Resort Caloundra, responded to this review
18 February 2012
Dear MazSolihull,

Thank you for your recent feedback in regards to your stay with us here at Rydges Oasis Resort Caloundra.

Fantastic to read that you enjoyed the resort, with our friendly guest service and good food in our "Reflections" restaurant.

The resort's disabled access is very good, with 8 disabled access rooms throughout and ramp accessibility to all public areas.

I am happy to read that the room had all the amenities you required and thank you for your feedback.

I look forward to welcoming you back to Rydges Oasis Resort when you are next visiting the Sunshine Coast.

Kind Regards,


Joel Gordon
Rooms Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gold coast QLD
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Value for money ..if u only had to pay once!”
3 of 5 stars Reviewed 31 January 2012
1
person found this review helpful

Overall its a nice quite resort, we had a spa room and it. Was nice the parking is great you can practically park belowyour room. Service was ok ...I might be a bit picky hear but when my room has been serviced at other hotels it seemed they went to more trouble ie put left out drinks in fridge picked up clothes extra but maybe that was a special effort and is generally not expected silly me.
I must heavily fault the fees however when u aricve they take a pre autherisation payment credit card, fair enough it was the price of stay plus 50$ ...after I checked out I was asked to pay for the hotel did I want it out of the card long story short they take 5+ days to put that money back even after taking the full payment ...in short this 300 dollar accommodation cost me nearly$ 700 so if u can't affored to be out of pocket twice watch them and don't use credit cards! Including debit.
Also word of warning the hotel restaurant and bar doesn't open Sundays or Mondays very dissapiintibg as we went for only three days never experienced it. So a little dissapointing :-(

  • Stayed January 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask doglover32 about Rydges Oasis Resort Caloundra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joel Gordon, Rooms Division Manager at Rydges Oasis Resort Caloundra, responded to this review
18 February 2012
Dear doglover32,

Thank you for your online review of Rydges Oasis Resort Caloundra.

I am happy to read that you enjoyed the resort itself, we would love to have the resources to be able to provide a mini bar service, but as a 4 star resort, this service isn't available.

It is a policy of the resort, that a pre-authorisation is taken as a guarantee upon check-in, and the guest is given an option to do this via Credit Card, EFTPOS or Cash. Even though this pre-authorisation is released within 3 - 5 business days, the resort is able to contact your bank directly to have these funds released immediately.

Thank you once again for your feedback and I would love the opportunity to welcome you back to the resort in the future.

Kind Regards,


Joel Gordon
Rooms Division Manager
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Brisbane, Australia
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Not as good as I would expect from rydges”
3 of 5 stars Reviewed 27 January 2012

We were on our anniversary weekend away, and it was not the best weather days, windy, salty, rainy and sweaty, but that's life! The passage ways are worn out, I don't even remember where I was, but it was a walk from reception. Very dated rooms, but big and nice big beds. there was no milk in the fridge when we arrived, had to phone HK twice before it arrived. AC was good, view was towards the little lagoon pool and on the top floor. I think I called and asked for something like that, don't think it mattered. receptionist was friendly. located in a nice corner and close to stockland. I wish the rooms were a bit more modernly done up. felt like its my 10th anniversary and not first..having said that, one of the best cocktails and pasta i have tasted. Food was yummy.If you want average comfort and good food, stay here.

Room Tip: ask for lagoon facing and top floor
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  • Stayed September 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask palls19 about Rydges Oasis Resort Caloundra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joel Gordon, Rooms Division Manager at Rydges Oasis Resort Caloundra, responded to this review
18 February 2012
Dear palls19,

Thank you for your review for Rydges Oasis Resort Caloundra for January.

From reading your review, it sounds like you stayed in one of our King Spa Rooms, which are great value, with a King Size Rydges Dream Bed, en-suite with a corner spa with views out over our lagoon and "Reflections" restaurant.

It gives me great pleasure to read that you found the resort central to everything you felt you needed, but unfortunate that the weather wasn't too kind throughout your stay.

Our "Reflections" restaurant has recently released a new menu and it is fantastic to read that you were able to enjoy some of the culinary delights our restaurant has to offer.

Thank you once again for your review, and look forward to welcoming you back in the near future.

Kind Regards,


Joel Gordon
Rooms Division Manager
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Melbourne, Australia
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Good Family Accommodation - Not Sure about Resort Status Though”
3 of 5 stars Reviewed 27 January 2012

We stayed on 25th of January as a family of two adults and two (almost) teenage children. The staff were very accommodating and friendly, and the two bedroom apartment was clean and generally well appointed.

The pool timber decking area is in need of some much needed maintenance, but otherwise is a great place for a swim and a cold drink. The hot breakfast was nice, and the buffet selection was what I would describe as adequate.

Overall this facility is great for families looking for conveniently located accommodation in the Caloundra area. It isn't really at the stereotypical resort standard, but on this occasion was more than adequate for my families needs.

Room Tip: Maje sure that if you book with kids that extra towels are supplied in the room at check-in.
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  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask gmtoddy about Rydges Oasis Resort Caloundra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joel Gordon, Rooms Division Manager at Rydges Oasis Resort Caloundra, responded to this review
8 February 2012
Dear gmtoddy,

Thank you for your recent review on trip advisor for Rydges Oasis Resort Caloundra.

Your review epitomises what we strive to achieve at the Resort. Friendly, helpful staff accompanied with great food. A place where families/couples are able to escape and take a few moments to relax and revitalise.

Thank you for your review and we look forward to welcoming you back to the resort next time you are visiting the Sunshine Coast.

Kind Regards,


Joel Gordon
Rooms Division Manager
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The Oaks NSW
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Very Average”
3 of 5 stars Reviewed 16 January 2012

We stayed at this property in a 2 bedroom unit so we could go to Australia Zoo. It served its purpose as we just used it for sleeping. However, everything was old and it wasn't overly comfortable. The pool was very warm when we got there in the evening which made us feel ill. I was disapointed that we had to park our car so far way from our unit. We did have our own kitchen which was good so we old cook our own dinners and the staff were friendly. The Rydges Priority Club is great to give you discounts. The name makes this property sound lovely but it's not what I expected.

Room Tip: Swimming the morning or the pool will be hot.
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  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask doidoi6 about Rydges Oasis Resort Caloundra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joel Gordon, Rooms Division Manager at Rydges Oasis Resort Caloundra, responded to this review
8 February 2012
Dear doidoi6,

Thank you for your recent review of Rydges Oasis Resort Caloundra.

I am glad to hear that you enjoyed the 2 Bedroom Apartment, and the facilities this room has to offer. All of these apartments are all individually owned, and to ensure we are keeping to a standard of a 4 star resort, management is always reminding our owners to keep each apartment up to a standard we have come to expect.

It is such a shame you weren't able to utilise the pool during the day, but as night falls, the pool does become quite warm as it holds the heat from the days temperature and my apologies this made you feel ill.

At Rydges Oasis Resort Caloundra we really strive to exceed our guest expectations with our service standards and I am extremely happy to read that you felt all of our staff were very friendly.

Thank you once again for your review and I hope I have the opportunity to welcome you back to Rydges Oasis Resort Caloundra.

Kind Regards,


Joel Gordon
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Rydges Oasis Resort Caloundra

  • Rydges Oasis Hotel Caloundra
  • Caloundra Rydges Oasis Hotel
Address: Corner of North Street & Landsborough Parade, Caloundra, Queensland 4551, Australia
Price range (per night):* INR5,947 - 14,395

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