Have stayed at Lurline House on 3 occasions. The value is good and the House nice- although small, yet the owner/manager is arguably somewhat 'Snarky'. At times he makes guests feel unwelcome.
The breakfast is excellent, however the beds are ROCK hard, and we have stayed in 3 different rooms, all the same hardness, could not sleep!! We came back because of the location and the price, needing to visit relatives in the vicinity- however if prices increase , do not bother if you expect a genuinely friendly B&B management team. The cleaners can't wait to get you out of the room either, and are quite rude about it if you are a bit late packing up.
Overall, if you don't mind hard beds and off hand management, then this is a clean establishment in a nice area with reasonable rates and a very nice breakfast- however if you are also after welcoming service, don't stay here.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
14 February 2012
Dear Pifkie,
Thank you for taking the time to provide feedback regarding your previous stays at Lurline House and for the positive comments you detailed such as the cleanliness, reasonable rates, good breakfast and location.
We appreciate all feedback and we were very disappointed to read that we did not provide a level of service and hospitality that was acceptable to you, as we do always strive for excellence. We are happy to advise that mattresses in all of our rooms were replaced in January 2012.
Our service is frequently complimented and we will continue to endeavor to provide a warm and welcoming environment here at Lurline House.
Again our sincere apologises that you felt disappointed wih your experience.
Regards,
Peter & Suzanne Noble
Owners of Lurline House
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC