We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Club Crocodile Resort, Airlie Beach – reviews, photos

3.0 of 5
Shute Harbour Road, Airlie Beach 4802, Australia
Hotel amenities
Club Crocodile Resort, Airlie Beach
Club Crocodile Resort, Airlie Beach
Club Crocodile Resort, Airlie Beach
Club Crocodile Resort, Airlie Beach
Club Crocodile Resort, Airlie Beach
Club Crocodile Resort, Airlie Beach
Ranked #24 of 25 hotels in Airlie Beach
2.5 of 5 stars 126 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

126 reviews from our community

What travellers say about this hotel
  • Bar staff(5)
  • Pool area(5)
  • Good value(5)
  • Clean and comfortable(4)
Traveller rating
    10
    21
    25
    23
    47
Only show reviews for Family (23) | Couples (36) | Business (6)
Date Rating
Brisbane
Contributor
16 reviews 16 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Average hotel, but poor location”
3 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

The hotel itself was average, the rooms clean but definitely in need of renovations - some of the space in the rooms was crowded with barely any room to move around in the room. The pool area was okay but also in need of some renovations. The restaurant was good food though. The reception also needs an upgrade. The hotel itself has a poor location, we always had to catch buses or taxis into airlie beach, which really sucked.

Room Tip: The rooms above the reception area seemed to be alot nice as we had a friend staying in those rooms...
See more room tips
  • Stayed February 2011, travelled with friends
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
See 4 more reviews by Emma-Leigh B for Airlie Beach
Ask Emma-Leigh B about Club Crocodile Resort, Airlie Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carol Fitzgerald, General Manager at Club Crocodile Resort, Airlie Beach, responded to this review
29 February 2012
Dear Emma-LeighB,

Thank you for your feedback during your recent stay at Club Crocodile Airlie Beach.
We are currently in the process of upgrading all TV’s, fridges and Air Conditioners room by room as well as a in room cosmetic makeover and spring clean. Over the past two years the upgrades to the resort have featured the pool, deck and car park areas. I’m glad you enjoyed the food our new Chef is having rave reviews.
We are centrally located in Cannonvale directly beside the shopping centre and opposite Cannonvale beach and foreshore precinct. It is a 5min ride into Airlie Beach town itself. However, the bus service is located directly in front of Club Crocodile.
Emma-Leigh we thank you for your feedback and wish you well in all future travels.

Warm regards

Michelle Boucher
General Manager Long Island Resort and Club Crocodile, Airlie Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
24 helpful votes 24 helpful votes
“Good value for money”
3 of 5 stars Reviewed 30 January 2012
2
people found this review helpful

Club Croc is always an awesome place to stay when checking in to Airlie for a night on the town. Average accommodation but always clean. Restaurant and bar are available and awesome food.
Have experienced rude bar staff a few times.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask courtneyccc about Club Crocodile Resort, Airlie Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carol Fitzgerald, General Manager at Club Crocodile Resort, Airlie Beach, responded to this review
29 February 2012
Dear Courtneyccc,

Thank you for your feedback on your stay in December at Club Crocodile Airlie Beach.
It is pleasing to read that your find the accommodation clean and the location suits your needs. We are committed to providing a value for money three star product. I’m also happy to hear you enjoyed your meals as our new Chef is passionate about providing a quality wholesome meal.
I apologise if our bar staff were rude. I have passed this feedback on and we have recently provided some customer service training.
Please don’t hesitate to contact myself directly, as we truly value our repeat guests.

Warm regards

Michelle Boucher
General Manager Long Island Resort and Club Crocodile, Airlie Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bremen
Contributor
18 reviews 18 reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
“Housekeeping let door OPEN the whole day!!!”
1 of 5 stars Reviewed 26 January 2012

When we came back from our tour we found the door to our room OPEN! The housekeeping must have forgotten to close it after "cleaning" in the morning. We told the incapable woman on the reception, she did nothing but to get a guy who invited us to a drink. That did not make up the feeling you get when you know your room has been wide open to ANYONE in the Hotel the whole day. Unbelievable!
Breakfast was OK, beds old and uncomfortable, A/C noisy, we did not try the pool.

Room Tip: Get back to your car and ditch this "resort"...
See more room tips
  • Stayed January 2012, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask AliTro2012 about Club Crocodile Resort, Airlie Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Airlie Beach hotels

Sea Star Apartments
5 of 5 stars
Show Prices ABS:HotelCheckRates-d609777?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Airlie Apartments
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d637018?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
BEST WESTERN Colonial Palms
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d255840?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Waters Edge Resort
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d594137?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Coral Sea Resort
4 of 5 stars
Show Prices ABS:HotelCheckRates-d270814?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Mackay
Contributor
16 reviews 16 reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
“Not too bad.”
3 of 5 stars Reviewed 25 January 2012

If you are on a tight budget and just want to stay there for a couple of nights this hotel might be for you.
First they gave us a smoker room after we complaint they gave us a very nice one.the breaky is inc.which is not super but will fill the hole.the pool area is very nice and relaxing, we even had live music.but you need to drive to arlie beach ca.a 2-3 min drive.stayed there once...was alread, wouldnt do it again.

  • Stayed April 2011
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Linda F about Club Crocodile Resort, Airlie Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carol Fitzgerald, General Manager at Club Crocodile Resort, Airlie Beach, responded to this review
29 February 2012
Dear Linda,
Thank you for your feedback from April 2011 in regards to your stay with us at Club Crocodile Airlie Beach.
I’m glad to hear that we listened to your feedback and immediately rectified it. We have recently, that is December 2012 have appointed a new Executive Chef who is committed and extremely passionate about his food and it’s presentation.
Club Crocodile is located centrally in Cannonvale beside the shopping centre and as you point our 3-5 minutes into the main street of Airlie Beach.
The pool area is lovely and relaxing, recently we purchased some new pool furniture to continue to enhance this area.
Linda, if you planning another trip to the area again please contact us as we would be delighted to welcome you back to give a second chance.

Warm regards

Michelle Boucher
General Manager Long Island Resort and Club Crocodile, Airlie Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
1 review
“COMPLETELY NIGHTMARE!”
1 of 5 stars Reviewed 24 January 2012

Imagine what would happen if a hotel had no maintenance since it opened, in the 80's. Now stop imagining and come to Club Croc!

No cleaning during the weekends, no reception after 8pm, no staff after 10pm! Enjoy Airlie Beach's nightlife without leaving your room! Nonstop music from 10pm to 5am. You got a problem with that?

You don't need to buy a souvenir, as the room floor is so dirty that you'll leave the hotel with a black stain on your feet. Good times...

The reception staff is nice but, in Australia, who isn't?

The horrible bed plus the noisy air conditioning won't let you sleep. That means you'll much more time to enjoy Airlie Beach!

Have fun!

  • Stayed December 2011, travelled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask sabalisy about Club Crocodile Resort, Airlie Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carol Fitzgerald, General Manager at Club Crocodile Resort, Airlie Beach, responded to this review
8 March 2012
Dear Sabalisy,
Thank you for your recent feedback in regards to your stay with us. It is disappointing for us to read such a review and we have followed up in relation to your stay. We are currently in the process of upgrading all TV’s, fridges and Air Conditioners room by room as well as a in room cosmetic makeover and spring clean. Over the past two years the upgrades to the resort have featured the pool, deck and car park areas.
We recently appointed a new Operations Manager at Club Croc Airlie Beach that lives on site and available 24/7. This role is to ensure the above improvements are completed and our guest service standards continue to improve. If you would like to contact me directly, I am more than happy to speak with you personally regarding your stay.

Warm regards

Michelle Boucher
General Manager Long Island Resort and Club Crocodile, Airlie Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Club Crocodile Resort, Airlie Beach also viewed

Summit Apartments Airlie Beach
4.5 of 5 stars 239 Reviews
Airlie Beach, Whitsunday Islands
Show Prices ABS:HotelCheckRates-d1379879?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Peninsula Airlie Beach
5 of 5 stars 68 Reviews
Airlie Beach, Whitsunday Islands
Show Prices ABS:HotelCheckRates-d656308?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Peppers Coral Coast
4.5 of 5 stars 143 Reviews
Airlie Beach, Whitsunday Islands
Show Prices ABS:HotelCheckRates-d850455?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 25 hotels in Airlie Beach, ranked by popularity »

Been to Club Crocodile Resort, Airlie Beach? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Club Crocodile Resort, Airlie Beach

  • Comfort Inn Airlie Beach
  • Hotel Crocodile Airlie Beach
Address: Shute Harbour Road, Airlie Beach 4802, Australia
Price range (per night):* INR4,947 - 7,003

Owners: What's your side of the story?

If you own or manage Club Crocodile Resort, Airlie Beach, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Club Crocodile Resort, Airlie Beach
Show the lowest price for this hotel (from our partners)
Show Prices