Imagine what would happen if a hotel had no maintenance since it opened, in the 80's. Now stop imagining and come to Club Croc!
No cleaning during the weekends, no reception after 8pm, no staff after 10pm! Enjoy Airlie Beach's nightlife without leaving your room! Nonstop music from 10pm to 5am. You got a problem with that?
You don't need to buy a souvenir, as the room floor is so dirty that you'll leave the hotel with a black stain on your feet. Good times...
The reception staff is nice but, in Australia, who isn't?
The horrible bed plus the noisy air conditioning won't let you sleep. That means you'll much more time to enjoy Airlie Beach!
Have fun!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
8 March 2012
Dear Sabalisy,
Thank you for your recent feedback in regards to your stay with us. It is disappointing for us to read such a review and we have followed up in relation to your stay. We are currently in the process of upgrading all TV’s, fridges and Air Conditioners room by room as well as a in room cosmetic makeover and spring clean. Over the past two years the upgrades to the resort have featured the pool, deck and car park areas.
We recently appointed a new Operations Manager at Club Croc Airlie Beach that lives on site and available 24/7. This role is to ensure the above improvements are completed and our guest service standards continue to improve. If you would like to contact me directly, I am more than happy to speak with you personally regarding your stay.
Warm regards
Michelle Boucher
General Manager Long Island Resort and Club Crocodile, Airlie Beach
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC