I stayed at magnums for 3 nights and had no problems at all. The staff were friendly and willing to help with any problems i had and quick to answer any questions that I had no matter how small or big.
Upon checking in Michelle told me all about the facilities of the hostel and gave me a map of the grounds, which was very helpful, as well as telling me all about the bar facilitates available to guests!
The room that I had was a double room and was well equipped and clean. There was a small fridge in the room which no other hostel that I have stayed in has offered before! As well as this there were cups, plates and cutlery incase you wanted to eat in your room. There was an air conditioning unit in my room that I could control to any temperature or setting I wanted rather than having to put up with the heat or cold as in previous hostels!
I also used the magnums travel service to book my Whitsundays trip. The staff member that helped me (Jaq) was extremely helpful and I had lots of different requests about my trip and she helped me to look at all kinds of different trips and was very patient whilst helping me, couldn't have asked for more help!
Overall my time at magnums was a lovely place to stay right in the hub of airlie beach and very accessible to all boat trips the Whitsundays offer! Thanks to all the staff!
