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Whitsunday Terraces Resort – reviews, photos

3.0 of 5
5 Golden Orchid Drive, Airlie Beach Q4802, Australia
Hotel amenities
Whitsunday Terraces Resort
Whitsunday Terraces Resort
Whitsunday Terraces Resort
Whitsunday Terraces Resort
Whitsunday Terraces Resort
Whitsunday Terraces Resort
Ranked #23 of 25 hotels in Airlie Beach
3.5 of 5 stars 59 Reviews
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59 reviews from our community

    Trip type
Traveller rating
    9
    18
    16
    12
    4
Date Rating
Melbourne, Australia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Never again!”
1 of 5 stars Reviewed 20 January 2012
2
people found this review helpful

This was one of the worst hotels I have ever stayed in for it's price ($150 p/n). There was no breakfast, lunch or dinner available. The neighbors, partied every night and with paper thin walls we could hear everything. They had a load of visitors, male and female, fights and were very drunk, were smoking dope and literally stayed up all night. The spilled out onto the balcony, despite our first request for them to keep the noise down at 2am and our last request at 4.45am nothing changed.
The staff were friendly, when you could find them. The rooms were not cleaned, in the five nights, we had to search for a rubbish bin, which we were eventually advised buy the staff that we should use the green wheelie bins at the front of the hotel. No toilet paper or towels were provided either. As mentioned, though friendly, when we asked, we were advised by the staff that apart from the first roll of toilet paper, no-more would be supplied despite us staying for 5 nights. The whole complex is tired and run down, our balcony door lock was broken leaving us vulnerable to theft etc.
Even at a 10th of the price the this place was not worth if for the lack of sleep.

  • Stayed September 2011, travelled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Derry, United Kingdom
Top Contributor
94 reviews 94 reviews
Reviews in 45 cities Reviews in 45 cities
43 helpful votes 43 helpful votes
“The steep hill will keep you fit”
3 of 5 stars Reviewed 9 January 2012
1
person found this review helpful

This was my second stay here. This time with friends. It was cheap and cheerful, but that's about it. The single beds were not very comfortable. And a comfy bed is really what you need after climbing the steep hill to get to this place.

Our view wasn't great either as most of it was obscured by the roof of the apartments on the next level below us.

It's only a five minute walk to the main street on Airlie and about 8 minutes walk to the bus interchange.

I would bring less luggage with me next time as it's a hard slog getting up that hill to the Whitsunday Terraces.

Room Tip: Try not to be in the buildings further up the hill as it's a steep climb with your bags!
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  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
“Fantastic Views!”
5 of 5 stars Reviewed 2 January 2012

This place has the best view in Airlie by far, really great service in reception, lovely staff!! Our room was wonderful too, I would definitely recommend to anyone that this is the place to be. All out tours were booked through reception which was such a bonus as we didn't have to travel around town trying to find places. Such a great Resort!!

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1 review
“Best value in Airlie Beach”
5 of 5 stars Reviewed 29 December 2011

We were very impressed at the value for money as we have stayed at many resorts in Airlie, Mark and Jodie made us very welcome and we got to know them very well during our stay,our room had great views and very well set out and would highly recommend .

  • Stayed September 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Melbourne, Australia
1 review
“AWESOME VIEWS VERY IMPRESSED”
5 of 5 stars Reviewed 29 December 2011

We had been told by other travellers that this was THE place to stay when we came to Airlie Beach. We were going to book online, but with a few questions thought we would ring the resort direct and got my first impressions of our Holiday Destination. The Lady on the phone went above and beyond to answer my questions and even suggested things that i had not thought of. Straight away the service was outstanding.
We arrived to smiling face at reception Jodie, who even went and booked our tours and shuttles to and from our trips . Thankyou very much, you made our Holiday even more relaxing.

Whitsunday Terraces, as I was aware before I booked that this Resort is one of the First in Airlie Beach, so I was not expecting a new 5star experience . but the rooms were clean and fresh, and well maintained, we were very impressed

Room Tip: requst a top floor
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  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
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Additional Information about Whitsunday Terraces Resort

  • Whitsunday Terraces Hotel
  • Whitsunday Terraces Airlie Beach
Address: 5 Golden Orchid Drive, Airlie Beach Q4802, Australia
Price range (per night):* INR4,280 - 9,727

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