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Hotel Palococo – reviews, photos

2.0 of 5
Avda. Juan Pablo Duarte 35, Las Terrenas 32000, Dominican Republic
Hotel amenities
Hotel Palococo
Ranked #12 of 29 hotels in Las Terrenas
4.0 of 5 stars 28 Reviews
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28 reviews from our community

    Trip type
Traveller rating
    15
    10
    3
    0
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Date Rating
Santo Domingo
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“It's Okey”
4 of 5 stars Reviewed 4 February 2012
1
person found this review helpful

The hotel is okay to stay one or two nights. Next to the hotel they got a stadium were they made a lot noise. The security at night has to be better. Next to our rooms were staying some young guys that they return to the hotel in the middle of the night (3:00 am) with high music and yielding a lot of bad words and also, got into a fight waking up every body, the situation was reported to the security more than five times for different gests and they did nothing, he did not care, I could not believe it.

Room Tip: Stay in the other side of the stadium
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  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jose Maria Alzugaray, Gerente at Hotel Palococo, responded to this review
7 February 2012
Dear client:
You are right. Sometimes, the proximity of the stadium causes discomfort . We regret to have no solution. Fortunately is not common but it can be annoying when occurs. We hope situation improves. It seems that the authorities are beginning to worry about acustic pollution.
We greatly appreciate your information on the guard.
The Manager was not informed in time.
We will transmit this to the company and will take the necessary actions.
Thanks again and best regards.
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Baton Rouge, Louisiana
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
“Pleasant but far”
3 of 5 stars Reviewed 30 June 2011
1
person found this review helpful

+ The rooms are cute and there's a fridge and air conditioning in each room. The grounds are pretty- lots of flowers and a couple seats outside your room. There's a guard on duty starting right at dusk who stays overnight.
+ The beach is far away if you don't have a vehicle. The good news is that it gives you an excuse to ride the back of the motorconchos (little motor bikes) which are always available and you can get to the beach with a dollar or two (about 60 pesos each). Please don't expect a helmet though:) Other good news is that the very friendly management said they recently purchased a free shuttle to the beach and it will start very soon.
- The hotel is right next door to a stadium and while we were there a basketball tournament was going on. From around 9am until pretty late in the evening we could hear the announcer on the mic from our room!
-Breakfast was not very good- only juice served was pineapple juice which tasted disgusting and old.
- The pool was half empty.
Overall it's a comfortable and pleasant place, but how much you'll enjoy it really depends on what you're looking for. Lots of small town charm.

  • Stayed June 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask alwaystravelin225 about Hotel Palococo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jose Maria Alzugaray, Gerente at Hotel Palococo, responded to this review
1 July 2011
I regret my bad English.
Thank you for your comments, which will attempt to improve our service.
When the Community celebrates its annual festivities force us to endure some degree of noise which is fortunately very rare. Sorry for that.
I have the pleasure to announce that the two solar-electric vehicles have already arrived (yesterday June 30th) and I hope will be operational within a week as a free service.
With respect to the defect of our breakfast, I'm sorry what happened, and do not know the reasons, because we normally have two or three types of natural juices to choose from. Perhaps a pinneaple was damaged, but obviously someone did a bad job and so I present my most sincere apologies. Always at your disposal. JMA (Manager)
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London, United Kingdom
1 review
“Lovely room and great service”
4 of 5 stars Reviewed 2 May 2011

We stayed here in April for 3 nights, and it was really lovely - amazing value for money.

We stayed in an air conditioned room (not all of them are) which was a good size, with a very comfy bed and good on-suite bathroom. When we arrived, the towels were arranged as swans with a flower arrangement which was such a lovely touch. All the rooms have a patio area at the front and look out on to the pool area and garden.

On a minus point the food was not great, but as we were just there for breakfast it didn't really matter. It wasn't bad, just very basic (eggs, toast, cheese, coffee). Also, it's slightly out of town, so to walk to the beach would take about 20 minutes (or it's a 5 minute ride on a motorbike taxi).

The people running the place however more than made up for it. They were so attentive and helpful - helping us organise day trips, giving advice, booking transportation for us too. Especially as our Spanish wasn't great, they were really useful!

Definitely recommend to stay here if you want something excellent value for money, cheerful, and romantic with great staff.

Room Tip: remember to ask for a room with air conditioning!!
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  • Stayed April 2011, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask louloub13 about Hotel Palococo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
new york
1 review
2 helpful votes 2 helpful votes
“hotel Palococo in las terrenas , Samana”
3 of 5 stars Reviewed 2 June 2006
2
people found this review helpful

everything in a few words :

good quality
CHEAP PRICE
good food
warm ,lovely staff
very clean and secure

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santo Domingo, Dominican Republic
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Buen hotel para estar en familia o pareja.”
4 of 5 stars Reviewed 28 January 2012
Google Translation

Room Tip: Elijan habitacion con Aire y cama Queen.
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  • Stayed November 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask vacationspy about Hotel Palococo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jose Maria Alzugaray, Gerente at Hotel Palococo, responded to this review
2 February 2012
Estimada cliente: En primer lugar le agradecemos mucho sus opiniones y sobre todo la buena opinión que ha recibido de nuestra forma de tratar a nuestros huéspedes. Procuramos que nadie se sienta presionado por limitaciones (horarios de desayuno, uso de piscina, check-out...etc,) y que sea el sentido común el que regule la convivencia.
Con respecto a las deficiencias que menciona, hechas con espìritu constructivo que también agradecemos, nos gustaría hacer algunas aclaraciones:
- Es muy cierto que la proximidad de la cancha resulta molesta (a veces muy molesta cuando abusan de los decibelios). Lamentamos no tener solución. Afortunadamente no es una situación muy frecuente y ahora se respeta el horario tope, cosa que antes no se hacía, por lo que esperamos que se vaya mejorando. Parece que las autoridades se empiezan a preocupar por la contaminación sonora.
- El problema del séptico ha quedado ya resuelto. No usamos pozos negros. Desde que construyeron la red pública general estamos conectados a ella pero un problema técnico en su construción hacía que a veces (principalmente despues de lluvias fuertes) se produjera cierto reflujo y mal olor en algunas zonas.
- Nuestra linda gata "Gordita" llegó del vecindario, el hotel le gustó más que su casa y decidió quedarse a vivir con nosotros a pensión completa a cambio de sus servicios de "vigilancia". La esterilizamos en cuanto llegó, al igual que a Nerón y César, por lo que simplemente están gordos por la buena vida que llevan. Lástima que no se publiquen opiniones de gatos.
- Y por último tenemos el placer de informarle que los minibuses eléctrico-solares están operativos. Nuestros clientes tienen transporte gratuito a varios puntos, y un precio muy ventajoso en otros servicios que podemos ofrecer.
Reiteramos nuestras gracias y esperamos verles por aquí de nuevo.
Atentamente
José Maria (Txema) Alzugaray - Gerente.
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Additional Information about Hotel Palococo

  • Palococo Hotel Las Terrenas
Address: Avda. Juan Pablo Duarte 35, Las Terrenas 32000, Dominican Republic
Price range (per night):* INR1,945 - 2,779

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